Operations | Monitoring | ITSM | DevOps | Cloud

A few weeks ago I attended the Digital Workplace & Employee Experience Summit in Berlin hosted by Platinum Edge. I’ve been to hundreds of conferences in my professional career but none like this one. Surprisingly, the attendees and speakers weren’t just IT engineers like myself, but instead a mix and mash of human resources, change management, content marketing, and digital analytics professionals—all with skin in the proverbial workplace experience game.

While SIP Voice over IP (VoIP) technology has come a long way to improve connectivity and quality of service, there remains numerous potential points of failure along the path of devices over which the data flows. Unfortunately, if a remote location is experiencing an issue with their data connections, not only won’t they be able to call support to troubleshoot the issue, but they may not be able to send an email either, as both lines of communication rely on the same network.

Grafana Labs turned 5 on Oct. 4. And as a remote-first company, we decided it would be a great excuse to give our team members, who are scattered across 22 different countries, a chance to take their conversations off Slack and celebrate together in person. In London, Berlin, Stockholm, New York City, and Bangalore, Grafana Labs engineers, sales teams, solutions staff, HR, and marketing – everyone! – gathered to meet and mingle, to reconnect and reminisce.

The continuous evolution and growth of the endpoint devices in enterprises makes network security management a primary concern for IT departments. As a sysadmin, you strive to ensure the safety and security of every device in your network. You are on a constant lookout for vulnerabilities and issues that might disturb the shield that protects your enterprise devices. With dynamically changing trends and technologies, it’s easy to miss details that might compromise your network’s armor.

If you've used SCOM you know that it is a true monitoring powerhouse, but one that needs a helping hand surfacing data that matters and getting users engaged. The replacement of Silverlight with HTML5 in the SCOM 2019 web console is a welcome enhancement, but the SCOM web console still shares its design with the administration console, which users find slow, complex and hard to get the visibility they need. Enter SquaredUp.

Over the years DevOps has become quite the buzzword. Although DevOps has been challenging to describe because of its abstract nature, it’s described mainly as a culture change, where Dev and Ops teams collaborate to establish a more agile and reliable framework that counts on trust, transparency, and seamless communication to improve productivity and speed of software development from code commit to deploy.

If there is still a reason why you have a post-it covering the webcam of your laptop, if you have not yet had the audacity to delve into the deep web despite all the mysteries they say it contains, if you only enter the Internet in incognito mode, sitting in your armchair with a blindfold: then you’re worried about one thing: safety. Today, in our blog, we will discuss Web browser security. Which are the safest? Is there life beyond Google Chrome?

Despite a rocky year in the global economy, global venture deal volume grew by over 9.3 percent in the third quarter of 2019, up nearly 9.9 percent from Q3 2018, according to Crunchbase. The year 2018 was a banner year for dollar volume: startups raised $130.9 billion, which surpassed the epic year of 2000, according to Pitchbook.

A core tenet of managed services is the ability of an MSP to support multiple clients, in various locations, all without ever leaving your desk. While this approach is more efficient and profitable than dispatching engineers out to client sites to deal with every support ticket that comes in, there’s a catch. The challenge is when you become good at doing managed services in this way, you don’t have much of an excuse to visit your client sites at all.

Have you heard the saying “you can’t manage what you can’t measure?” The phrase is often attributed to management thinker Peter Drucker, and less often to other authors as well. It can also slightly vary in its wording, depending on the source. At the end of the day, the exact wording of the sayer and who said it first doesn’t matter as much as whether it’s true or not. We’re here to tell you that yes, it’s true for a lot of things in life.