Operations | Monitoring | ITSM | DevOps | Cloud

Catchpoint Peak Performance Summit 2025: Redefining Observability for the Outcome Economy

We recently hosted our first-ever Peak Performance Summit in Bangalore, India, a one-day event focused on how value-based observability drives digital business outcomes. The summit brought together customers, partners, and technology leaders to share real-world experiences, live demos, and forward-looking ideas. The message running through every session was clear: performance isn’t just about speed. It’s about measurable business results.

Grafana Play updates: A redesigned homepage to celebrate our community

Grafana Play is a free, publicly accessible sandbox environment where anyone can explore and learn about Grafana, no setup or sign-in required. It comes preloaded with sample dashboards demonstrating how to connect to data sources, build visualizations, and experiment with Grafana’s advanced features. Hosted on Grafana Cloud, Grafana Play has grown significantly over the years. With thousands of public dashboards, it’s now a go-to destination for Grafana learning and exploration.

A tale of two incident responses: How our AI assistant found the root cause 3.5x faster

About two months ago, an incident at Grafana Labs was kicked off in typical fashion: A series of alerts were triggered, our on-call engineer acknowledged it on Slack, and the rest of the team quickly began hypothesizing about the potential culprit. But the way the incident was resolved was anything but typical. Yes, our internal team followed best practices to resolve the incident as quickly as possible.

What Is a Data Pipeline

In today’s tech world, IT and security technologies are the functional equivalent of Pokemon. To gain the insights you need, you “gotta catch ‘em all” by ingesting, correlating, and analyzing as much security data as possible. Data pipelines organize chaotic information flows into structured streams, ensuring that data is reliable, processed, and ready for use.

Mezmo's AI-powered Site Reliability Engineering (SRE) agent for Root Cause Analysis (RCA)

We are thrilled to announce the availability of Mezmo’s AI-powered Site Reliability Engineering (SRE) agent for Root Cause Analysis (RCA)—a truly transformative leap forward for engineering and operations teams included in your existing subscription at no additional charge. We are paving the way for a new era of observability, moving beyond passive, reactive monitoring to a world of proactive AI-driven observability.

What is Network Observability vs. Network Monitoring?

Network observability may be seen as a newer term in the world of networking, but it has become critical for managing modern distributed networks. As networks grow more complex with cloud services, remote workers, and distributed applications, traditional network monitoring approaches no longer provide sufficient visibility into network health and performance.

Synthetic Monitoring for Internal Applications: SAP, ERP & More

Modern IT teams know the story by heart: uptime dashboards look green, the public website is fast, yet somewhere inside the corporate network, the finance team can’t submit purchase orders and the factory floor’s ERP terminals are frozen. What broke isn’t the internet—it’s the internal backbone. These internal systems—SAP, Oracle, Microsoft Dynamics, homegrown ERPs, HR and payroll platforms—keep the business running.

Google Workspace outage on November 12: How StatusGator detected it first

On November 12, 2025, users around the world faced difficulty accessing Google Workspace products including Google Drive, Google Docs, Google Sheets, and Google Slides. While the outage did not impact every user, it was widespread and disruptive. StatusGator detected the incident early using real user data and issued an Early Warning Signal long before Google officially acknowledged the issue.

LogicMonitor Named to CRN's 2025 Edge Computing 100: Proof That the Edge Finally Has Some Brains

Edge computing has been the buzzword of the decade. Everyone is talking about pushing intelligence closer to the edge, but most of that intelligence still needs a map and a flashlight. This week, CRN named LogicMonitor to its 2025 Edge Computing 100, recognizing companies that are actually doing something useful at the edge instead of just hyping it. We are honored. We are also a little amused.