Operations | Monitoring | ITSM | DevOps | Cloud

Cloudwatch is the de facto method of consuming logs and metrics from your AWS infrastructure. The problem is, it is not the de facto method of capturing metrics for your applications. This creates two places where observability is stored, and can make it difficult to understand the true state of your system. That’s why it has become common to unify all data into one place, and Prometheus offers an open-source, vendor-agnostic solution to that problem.

When we announced the general availability of reliability management in Sept 2022, you saw how crucial this functionality was for the digital customer experience. Unique insights from users helped to improve the experience and usability that we’ve incorporated into our latest release. Now you can use a wide range of features that will help you on your reliability management journey.

As an open source company that grew out of a side project in 2008 to an application and performance monitoring platform (APM) used by over 3.5 million developers, Sentry is committed to open source and the community of developers maintaining and building in the open. Similarly, we take a public approach to building our software, which is why it’s a natural extension of our values to announce our support for OpenTelemetry (or OTel), the leading open standard for observability.

Azure AD app registration identities are used to provide access to specific resources in Azure. We use some App Registrations in Azure, for example, the security concerns, many organisations dislike enabling users to build Azure Active Directory (AAD) and Service Principals (SP). Building a manual process, on the other hand, might be a bottleneck and a time sink. However, you can build an Office365 form for users to request AAD application registration.

Data hygiene is a critical but often overlooked concept for businesses of all sizes. Think of any activity that involves the use and storage of data, like customer relationship management (CRM), marketing automation, customer service, or analytics; then add in trends like increasing regulations and customer expectations around privacy. Data hygiene needs to be on the top of your list when you’re managing customer relationships across multiple channels.

We recently got this great feedback from a dear user in our Discord: This is great and exactly what we want, a clear problem or improvement we could make to help make that users monitoring life a little easier. This is also where the beauty of open source comes in and being able to build on the shoulders of giants - adding such a feature turned out to be pretty easy by just extending our existing Pandas collector to support SQL queries leveraging its read_sql() capabilities.

As part of Nexthink’s launch of the new Nexthink Infinity Platform we also launched Collaboration Experience – adding detailed Microsoft Teams and Zoom call telemetry and insights to the comprehensive “See, Diagnose & Fix” capabilities of the platform. After 4 months, we are ingesting telemetry from almost 2 million employee calls and sessions a day – great testimony to the power and scalability of the Nexthink Infinity platform.

Kubernetes Secrets are a built-in resource type that's used to store sensitive data. This blog teaches you how to work with Secrets in Kubernetes. Kubernetes can do many things, but we usually refer to it as a “container orchestrator.” Orchestrating containers means starting and restarting them when needed, ensuring their configuration matches the declared state, and autoscaling them. But Kubernetes can do much more than that.

The risk from insider threats has grown massively, with perpetrators frequently getting around organizations' increasingly complex perimeter protections. It is one of the most common ways customer data or industrial and trade secrets leak. This very complex topic includes many types of threats and techniques. Let's discuss how you could detect insider threat activity at a network level.

Any application you build has three distinct layers - a server-side interface, a client-side interface and the central codebase. In a monolith application, all these programs are written in a single language, and placed in the same web stack as well. Earlier web applications were written this way.