Operations | Monitoring | ITSM | DevOps | Cloud

Gartner expects worldwide AI software spending to hit $2.59 trillion in 2026, 47% more than organizations spent last year. The dollars are real and growing fast. But most organizations still can't measure the ROI of that spend. The problem has two sides: developers and infrastructure. On the developer side, engineers are using AI to write nearly every line of new code, and leaders have no way to tell whether that spend is producing software that ships.

Companies are shipping AI features at a pace cloud teams have rarely seen. New agents, new copilots, new flows powered by language models, all moving from prototype to production in weeks. The spend that comes with it is real and accelerating, and most teams are seeing it on the invoice before they see it anywhere else. The question is no longer how much you're spending on AI. It's whether each dollar is producing a real outcome, and whether you can govern that spend before the next invoice arrives.

Gartner forecasts $2.6 trillion in global AI spend this year. Most of it lands in invoices that don’t connect dollars to the developers who spent them, the customers they served, or the features they shipped. AI billing is a mess. CloudZero is the financial control plane for AI spend. Three capabilities, available today, reveal the by-customer, feature, and developer ROI of AI: 1. Real-time Spend: Capture every dollar spent on AI, at the source. 2.

Only 14% of CFOs can prove AI ROI. OpenAI’s gross margin fell from 40% to 33% in 2025, well below its 46% target. Even the AI providers cannot reliably predict what AI will cost. Companies are scaling AI faster than they can measure it: more tokens, more agents, more model calls, more spend moving through systems finance cannot yet see. Every board is asking the same question: What is this AI investment returning? Most companies cannot answer it. The ones that can will compound their advantage.

Is your monitoring stack really giving you clarity, or just more alerts? Your monitoring stack is probably working exactly as designed. That is the problem. As systems grow, most IT and platform teams start to see the same patterns: At this point, traditional monitoring starts to feel limited. This is where teams begin exploring AI in observability. In this guide, we will explain what AI-powered observability actually means, how it works, and when it is useful.