Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

From Detection to Action: Elevating Microsoft Sentinel with SIGNL4 Mobile Alerting

It’s 2:13 a.m. Your Microsoft Sentinel instance has flagged a high-severity alert – potential lateral movement detected across several endpoints. But the on-call analyst is fast asleep. The alert was sent… via email. By the time someone notices, hours have passed. The threat? It’s already spread. In modern security operations, detection is only half the battle. The other half? Making sure the right human sees the alert – and acts on it – in time.

How we built agentic incident response

‍ AI already transforms how we detect, respond to, and resolve outages. Traditional workflows often force responders to switch between dashboards, shift through logs, and coordinate across fragmented channels under stress. This reactive, manual approach leads to slower resolution, higher operational costs, and burnout, especially as IT systems grow more complex. ‍ At ilert, we are not just discussing the future of incident management – we are actively building it.

Top Kubernetes Monitoring Tools in 2025, And Why Alerting Is Critical for DevOps and SRE Teams

What are the best Kubernetes monitoring tools in 2025? And how can you ensure alerts actually drive action when something goes wrong? Kubernetes monitoring is critical for keeping your containerized applications healthy, but alerting is often overlooked. This blog compares popular tools like Prometheus and Datadog and explains why intelligent alerting solutions like OnPage are essential for effective incident response.

Signals Is Lighting Up the Future of On-Call: Eight (Yes, 8!) New Features Just Released

We’re going beyond notifications — and building the most powerful, flexible, and team-first on-call experience on the market. When we launched Signals, it was because alerting and on-call desperately needed a reset. Legacy tools hadn’t evolved with the way modern teams work — they were individual-centric, inflexible, and wildly overpriced. Signals changed that.

Spike vs. PagerDuty: Which On-Call Management Tool Is Better in 2025

If you’re stuck between choosing Spike vs. PagerDuty for your on-call management, you’re at the right place. I wrote this blog post to end your confusion and help you make a better choice. I’ve presented a comparative analysis for these two tools across 4 key criteria (keep reading to find what they are). For each criterion, there’s either a winner or a tie. When it’s a tie, each tool gets one point. If there’s a winner, that tool gets two points.

On-call compensation for IT engineers in 2025

Imagine it’s 2 AM and a critical system flatlines without warning. A bleary-eyed on-call engineer scrambles to restore service, shielding customers from a major outage that could torpedo your next Service Level Objective (SLO) review. Yet when daylight returns, debates over fair on-call compensation start all over again: What’s “just” pay for sleepless nights, unpredictable pings, and rapid-fire incident responses?

Supercharge Microsoft Sentinel with SIGNL4 | Mobile Alerts & On-Call Automation

Are your Microsoft Sentinel alerts stuck in dashboards or buried in emails? It's time to take your SecOps mobile. In this video, discover how SIGNL4 transforms Microsoft Sentinel and Microsoft Defender for Cloud into a fully mobile, on-call incident response platform. SIGNL4 delivers persistent mobile alerts to the right person - instantly - with full escalation, tracking, and acknowledgement. Improve incident response time Eliminate missed alerts Automate on-call scheduling Ensure SLA compliance Reduce alert fatigue.

Event Intelligence Solutions: The Essential Tools Every ITOps Manager Needs - and How Interlink Software Delivers

david.arrowsmith • June 27, 2025 IT Operations (ITOps) managers need to ensure always-on availability across a more complex and hybrid ecosystem than ever before. Event storms, patchwork toolchains and slow root cause analysis (RCA) impede responsiveness and undermine the high digital performance customers demand. The Event Intelligence and Service Observability Platform from Interlink Software addresses this.