Learning is an iterative process #incidentmanagement #incidentresponse #sitereliabilityengineering
In this clip, Viktor Stanchev explains why it's important to remember that learning is an iterative process.
Listen to the full conversation: https://open.spotify.com/episode/7DGLAJmsn6bF3WFd1Sme9H
Whether you’re a seasoned vet when it comes to incident response, or just getting started out, it can be easy to fall into the trap of doing too much all at once.
And it just makes sense.
Incident response is one of those things that doesn’t have a single, perfect formula, so teams can be left doing a little bit of everything in an effort to get it right.
That said there are some fundamentals that, regardless of how mature your organization is, can be a great launching off point to better incident response.
And that’s exactly what we’ll be talking about in this episode of the Debrief.
This time around, we’re joined by Viktor Stanchev of Anchorage Digital, to chat about actionable advice for responding to incidents—from declaration to post-mortem. We cover what having a good incident response even means, why it’s important to declare incidents early, how to better communicate during incidents and a whole lot more.
If you’ve been looking for practical advice for running incidents from a veteran in the space, you’re in the right place.