Nobl9 integration with PagerDuty
"Create alerts with meaning. Proactively notify your on-call site reliability manager through Pager Duty when SLO thresholds are close to being reached or error budgets are burning faster than planned.
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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Prefect integration with PagerDuty
"Supercharge data workflow event notifications with PagerDuty.Prefect’s PagerDuty integration enables Prefect users to leverage PagerDuty’s comprehensive notifications and IT workflow platform to monitor data pipelines so you can be alerted about issues and resolve them quickly.
Keep Stakeholders Informed During Major Incidents
During major incidents, it’s crucial that all stakeholders are provided with the status updates they need. Those communications however need to be tailored to what the stakeholder actually needs, and provided in a streamlined format that works best for them. Just like alert fatigue, communication fatigue can be detrimental during an outage or other service reliability issue.
Incident management best practices: before the incident
When incidents inevitably occur in your software stack, managing them well could be the difference between losing customers and building trust with them. In this article, we’ll give you and your team some best practices on how to prepare for managing incidents. It’s crucial to define service ownership, a declaration process, and practice all of it. With a little planning now, you'll be able to cut your incident response time drastically.
Freshdesk + Squadcast: Enabling Streamlined Incident Response for Enterprises
Freshdesk is a cloud-based customer service platform used by enterprises that provides a centralized help desk(with the help of support tickets) across multiple channels, including email, phone, chat, and social media. Squadcast is an incident management platform that integrates with major monitoring, ChatOps and project management tools to provide a centralized place for reliability.
April 2022 Update - Signl categories and duty scheduler improvements
With our April update, we ship some great improvements for Signl categories, category-based alerting and duty scheduling. All details are available in this blog article.
What BigPanda's recent funding means for our customers
The effects of BigPanda’s most recent round of funding—amounting to $190 million—will be reverberating throughout the company for years to come. And it’s not just BigPanda employees who have experienced a surge of enthusiasm in the wake of our Unicorn status. Our customers are thrilled at the prospect of more innovation from our team and new products that help them automate and evolve.
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Show character with Blameless Postmortems (part one)
This is Part 1 of a two-part series on Blameless Postmortems. Today, we'll discuss why blameless postmortems are so important and their implications for your team; the second part will go into detail on how to set them up as a process and make them successful. Somebody wise may have once told you that how we handle adversity shows our character. Being able to acknowledge and admit mistakes is the first step towards learning - it's a key part of success both in personal relationships and in large companies.
Democratize Your Team's Automation Capabilities With PagerDuty Automation Actions
Let’s face it. Incidents can be expensive—really expensive. But the high cost of incidents within a production environment isn’t always due to a compromised service or negative customer experience.
Creating the CloudBridge between Enterprise Alert and Signl4
A quick video for how to create the CloudBridge between Enterprise Alert and Signl4 and how to set the Signl4 teams as a destination in Enterprise Alert.