Operations | Monitoring | ITSM | DevOps | Cloud

Imagine a place where all your work documents, projects, and team collaborations live—a space that’s not just in the office but accessible from anywhere, at any time. That’s SharePoint Online for you. It’s a cloud-based service, hosted by Microsoft, designed to empower organizations to share and manage content, knowledge, and applications.

Whether a business is small scale, medium-sized, or a large enterprise, downtime issues can affect any organization as no business is exempt from experiencing downtime. However, the swifter the acknowledgment of an issue, the quicker the response, resulting in a reduced impact on business. An effective On-Call framework not only aids in prompt issue resolution but also plays a vital role in minimizing the overall downtime impact on business operations.

Good software development teams are focused on outputs, and can bring key metrics to bear that illustrate just what the engineering organization is building on a daily, monthly and yearly basis. Developer productivity is often assessed retrospectively: if the team is hitting DORA metrics, we assume everything in the lifecycle before production is sound. But the best teams dig deeper, and aim to solve the problem backwards as well as forwards by looking at the process as well as the results.

Kubernetes probes are essential tools for maintaining the health and reliability of applications running in containers. Among these, the liveness probe plays a critical role in checking if an application is running correctly. If it detects any problems, Kubernetes can automatically restart the affected container, thus ensuring the application remains available without manual intervention.