Operations | Monitoring | ITSM | DevOps | Cloud

Every incident arrives with a payload, and that payload usually tells you far more than whether something broke. It points to which service is affected and how serious the issue looks. It also carries context about which customers are on the receiving end of that failure. The service name, severity, customer context — all of it can feed directly into routing decisions. This guide explores how to read those parts of the payload and use them to route incidents automatically.

Employee offboarding looks simple from the outside. Someone gives notice, HR processes the paperwork, and IT handles the rest. In practice, "the rest" is where things get complicated. A single departure can touch dozens of systems, and the handoffs between them (between HR and IT, between tools, between teams) are exactly where access stays on longer than it should, steps get missed, and audit findings show up months later.

In December 2025, we announced our intention to introduce pricing for self-hosted runners so we could provide stronger support and keep investing in new features and ongoing improvements. You’ve told us that having a free option is important. As a result, we’re introducing a new operating model that lets you continue using self‑hosted runners for free with the option to upgrade to a paid premium runners tier as your needs grow.

While GPUs remain among NVIDIA's flagship products, they also offer a range of other compute products beyond the dedicated graphics cards for which they are known. If you are unfamiliar with the words DGX or HGX, this blog is for you. Throughout this blog, we will cover what these terms mean in practice and when you should be using them.

If your SharePoint Online storage costs are climbing, your document libraries are slowing down, or your compliance team is asking hard questions about where your data is — you need a SharePoint archiving strategy.

In my recent posts, I looked back at the major features we shipped in 2025, highlighted all the exciting things going on in Flyway for Oracle databases, and shared the recent improvements to tracking dependencies for both SQL Server and Oracle databases. But that’s only part of the story. With four development teams working on Flyway, there’s a lot happening. Here’s a look at what’s recently been released, what’s in public preview, and what’s coming next.