Amid concerns of resource scarcity and increasingly complex resolution processes, service desks are constantly under pressure to deliver more with less. This, in effect, forces service desk managers to drive technicians to resolve requests faster, leading to an unhealthy obsession with numbers. Several service desks are known to regard the number of requests closed by technicians as a good yardstick for their performance.
DevOps engineers always need to check processes, increase work efficiency, and optimize operations. The main part of the work is to improve the quality of the product and set up smooth workflows. That’s why you need to control systems and react to downtime as quickly as possible. One of the best ways to do so is to get timely notifications is Teams DevOps Applications. MS Teams is widely used in many companies, so you probably already have it.
Slack and Microsoft Teams are two popular remote work collaboration platforms. They’re both cloud-based apps that simplify the process of communicating and sharing between multiple teams of people anywhere in the world. In GetVoIP’s list of the best free team collaboration tools, both Slack and Teams make an appearance. If they’re so similar, how can you choose which one to use? What’s a better fit for your job or working style?
«Every cloud has a silver lining». Popular sayings are wise and pragmatic. This year we added coronavirus and telecommuting to our daily vocabulary. Both words are compounds and the first one represents a danger that has massively propelled the second, whether we like it or not. Therefore, regarding remote working, in this post I will tell you all about the telecommuting open tools that we can use at home. Let’s go!
Project management and issue tracking are foundational to a successful development team. Furthermore, task tracking tools that enable automation help maximize productivity, organization, and collaboration. We called in some help from Hogwarts on this release to introduce some truly magical features to GitKraken Boards. We bring you: Column Automation.
The novel COVID-19 pandemic has changed the way organizations work. The sudden transition to remote work has forced organizations to look for temporary fixes to bridge the gap, leaving their endpoints exposed to an unprecedented threat landscape. Insecure internet connections, a lack of perimeter security, and the inability to implement effective security policies have made remote endpoints a breeding ground for threat actors.
