Operations | Monitoring | ITSM | DevOps | Cloud

July 2024

What is a Knowledge Manager?

A Knowledge Manager is the person who makes sure valuable information is captured, stored and accessible across the organization. This article looks at the responsibilities, challenges and job market for Knowledge Managers, and how they work within an ITIL (Information Technology Infrastructure Library) framework, and what their role is in creating a knowledge based business.

Entry Level IT Jobs: Roles to Start Your Career

Embarking on a new career path in information technology (IT) is both thrilling and daunting. With the rapid pace of technological advancement, the demand for skilled IT professionals continues to soar. For those just stepping into the professional world, finding the right entry-level IT job can set the foundation for a rewarding and progressive career.

3 Reasons to Migrate from Beanstalk to EKS

While AWS Elastic Beanstalk (EB) offers a convenient way to deploy applications, some limitations in customization and control can become a bottleneck for growing businesses. As the need for scalability, flexibility, and fine-grained management increases, Amazon Elastic Kubernetes Service (EKS) emerges as a compelling alternative.

ScienceLogic Wins "AI Breakthrough Award" for Best AIOps Platform

ScienceLogic, a leader in automated IT infrastructure monitoring and AIOps, has won the “Best AIOps Platform” award in the seventh annual AI Breakthrough Awards! Run by Tech Breakthrough, a leading market intelligence and recognition platform for today’s most competitive global technology markets, the awards highlight some of the world’s most innovative artificial intelligence (AI) companies, technologies, and products.

The Hater's Guide to Dealing with Generative AI

Generative AI is having a bit of a moment—well, maybe more than just a bit. It’s an exciting time to be alive for a lot of people. But what if you see stories detailing a six month old AI firm with no revenue seeking a $2 billion valuation and feel something other than excitement in the pit of your stomach? Phillip Carter has an answer for you in his recent talk at Monitorama 2024. As he puts it, “you can keep being a hater, but you can also be super useful, too!”

Security Best Practices for Your Node.js Application

The widespread adoption of Node.js continues to grow, making it a prime target for XSS, DoS, and brute force attacks. Therefore, protecting your Node application from possible vulnerabilities and threats is crucial. In this guide, we'll uncover common security threats and explore best practices for preventing them. You don't have to be a cybersecurity expert to implement fundamental security measures for your Node.js application. So, are you ready? Let's go!

5 Best Wi-Fi Heat Mapping Tools + Guide

Wi-Fi has become an essential component of our daily life, allowing for seamless connectivity between several devices. However, maintaining the best possible Wi-Fi performance and coverage may be difficult, particularly in complicated settings like huge stadiums, universities, and workplaces. Wi-Fi heat mapping is useful in this situation.

On-Call Life: Setting Expectations

Imagine this: You’ve just been offered a new job in tech. Maybe it’s your first job right out of college, and you’ve only heard of being on-call in passing conversations up until this point. Or, perhaps you’ve been in tech your whole life but never had to be on-call until today. Or, maybe you’re contemplating whether on-call is for you because your company is dangling some extra cash (because, who doesn’t like extra money!).

Dealing with Mountains of IoT Data: An IIoT World Webinar Reflection

We’ve made the case many times that instrumentation is critical for understanding changes in the physical and virtual worlds. During this recent webinar, panelists discussed the challenges and opportunities of integrating IoT sensors into existing infrastructure, ensuring data quality and accuracy, and leveraging sensor data for operational efficiency and productivity.

10 tips for developing an effective monitoring strategy

As a software developer in training at Icinga, I’ve learned a lot about the nuances and importance of monitoring systems. Effective monitoring is critical for maintaining the health, performance and security of any infrastructure or application. Here are ten essential tips to help you develop an effective monitoring strategy.