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Alerting

New Features: Custom Hold Music for Call Routing, Conditional Alert Actions, Company-wide Private Status Pages, MFA

‍ This post highlights some of the features and improvements that we have released in the last 3 months. If you want to submit your own ideas or vote on existing feature requests, you can now use our new public roadmap at roadmap.ilert.com.

Developing a Data Breach Incident Response Plan

With cybersecurity boundaries going beyond the traditional walls of an office and attack surfaces constantly expanding, data breaches are inevitable. Managing risks from data breaches requires organizations to develop a comprehensive incident response plan – an established guideline that facilitates incident detection, response and containment, and empowers cybersecurity analysts to secure a company’s digital asset.

Using the Density Function for Adaptive Thresholding with Splunk

It’s 3PM on a Friday, and your day is winding down. Suddenly, you get an urgent email from your boss asking you to set up an alert for monitoring volume. You consider this an easy task. You set a hard threshold for what you think is a low volume based on the last four hours of incoming data.

DNS Incidents Like Cloudflare's Could Turn your Status Page Useless; Here is How to Prevent It

How do I prevent DNS related Issues from affecting my status page? This is a very common question we receive from customers at Statuspal. That is what we decided to write an article with suggestions that answer this question.

3 Effective Ways to Enhance Patient Safety with EHR Alerts

Hospitals that adopt electronic health records (EHR) to optimize clinical workflows face the decision of how to integrate EHR alerts into their workflows. The rationale is to surface actionable data from EHR systems and present healthcare providers with this information to supplement their day-to-day clinical decisions.