With so much reliance on online services and applications these days, a status page is essential to a business, its support and IT teams. It’s a key component in your incident communication strategy. Communicating the status of your website or service to users (particularly customers) creates trust and keeps them updated—especially during downtimes. Plus, it saves you from sending out emails or using other time-consuming methods to provide status updates.

SIGNL4 offers powerful duty scheduling and time-based overrides for routing alerts to the right people at the right time. With time-based overrides for example, you can apply different alerting workflows during business hours, weekends, holidays, etc. Holidays in general can bring other requirements for signaling and must also be considered separately when planning shifts. You can add and edit holidays manually in SIGNL4 or you can import them from iCal files.

Planning for potential security incidents has become a crucial element in every organization’s business strategy in today’s complex landscape of data theft, security breaches, and cybercrime. Surveys revealed 41% of business investors and analysts are becoming increasingly worried about cyber threats. One way for organizations to achieve cybersecurity readiness and instill confidence among stakeholders is to build a robust security incident management plan.

We constantly update the platform to provide the best-in-class experience to our users. These updates are not something that we feel is right for the client; these updates are based on the user data, behavior, and requests that our users provide. We are always excited to bring new updates and share them with people but this one is special! We bring to you Zenduty Web v2.0!

According to a study, an average organization logs about 1200 IT Incidents per month out of which 5 will be critical. Given the increase in complexity of digital infrastructure, an incident is likely to impact multiple resources and services generating a ton of alerts. The mean time to repair for critical incidents is 5.81 hours, which reduces if there are fewer incidents to manage in the first place.

Our May update brings Signl templates for manual alerting, improvements for duty scheduling and various enhancements in the web portal. Another new feature is the possibility to notify through calling landline numbers. All details can be found in this blog article.

Today, Derdack SIGNL4 (www.signl4.com), provider of critical alerting and anywhere incident response for SecOps teams, announced it has joined the Microsoft Intelligent Security Association (MISA), an ecosystem of independent software vendors and managed security service providers that have integrated their solutions to better defend against a world of increasing threats.