Operations | Monitoring | ITSM | DevOps | Cloud

DevOps teams and site reliability engineers (SREs) contend with a never-ending flood of notifications and alerts about outages, potential threats, and other incidents. Companies rely on their DevOps teams to not only keep abreast of all the notifications but also to identify and prioritize the critical alerts and resolve problems in a timely manner. Yet in 2021, International Data Corporation (IDC) reported that companies with 500-1,499 employees ignored or failed to investigate 27% of all alerts.

I’m hearing a lot of talk around the industry about M&A slowing down. However, the reality I’m seeing is that while the initial landgrab may well have blown over, the change in the cost of borrowing is forcing MSPs that are looking to grow by acquisition to think much more strategically. Instead of doing multiple acquisitions in a year, these companies and their PE backers are doing a smaller number of very strategic, larger acquisitions.

I remember as if it was yesterday. I participated at the OSMC 2014 and watched Bernd’s talk “Current state of Icinga”. In the live demo Bernd has showed some of the new things we’ve built. One of them he introduced somewhat hesitantly IMHO.

Preparing for a software audit can be a time-consuming and painful process where a lot of information needs to be gathered and verified in a provable audit trail. It means tracking down and piecing together evidence for pull requests, test reports, security scans, deployment logs, and more. This information is usually scattered across tools which are typically unsecured and unmanaged, so it can be easily deleted and/or modified.

You get what you pay for is a common axiom, one that even applies to infrastructure management solutions. Cloud vendors bundle Digital Experience Management (DEM) solutions with their services, seemingly at no extra charge. But such products lack the capabilities needed to understand how enterprise computing resources function. As a result, corporations do not make needed adjustments and lose time, revenue and increase user frustration.

Are you a network admin who gets overwhelmed by the number of devices they have to manage? We can only imagine the plight you have to go through. Technological advancements have extended the scope of network monitoring. Way beyond the conventional norms of preventing downtime, network monitoring in today’s context is about maintaining the optimum performance of devices while delivering an enhanced end-user experience.