Operations | Monitoring | ITSM | DevOps | Cloud

Latest posts

How to Build a Service Catalog in 5 Easy Steps

Building a service catalog is an absolute must to improve your company's IT self-service — and you can do it in just five simple steps! An ITIL service catalog benefits the business, consumers, and IT organizations alike, since it: In this video, InvGate Product Specialist Matt Beran walks you through creating a service catalog on InvGate Service Desk and highlights its differences from a service portfolio.

What Are Average MSP Salaries in 2023?

Catch an exclusive sneak peek inside Bowman Williams’ new 2023 MSP Salary Guide, which shares average salary numbers and compensation trends for 32 different MSP positions. Bowman Williams CEO John Davenjay and Operations Manager Mark Hammond sat down with NinjaOne's Jonathan Crowe to discuss the latest salary trends and how owners and candidates are adapting.

Site Reliability Engineering: Definition, Principles & How It Differs From DevOps

Site crashes and outages can cost hundreds of thousands in lost revenue and inconvenience users. Site Reliability Engineering helps build highly reliable and scalable systems, particularly important for companies that depend on their software to support their customers performing critical operations. Hiring a Site Reliability Engineer is the best way to ensure a software system stays up and running at all times.

Galileo What's New Webinar Series: Kubernetes Monitoring

Join us for the second in our series of webinars showcasing the latest developments from Galileo. Containers are now in nearly every IT environment, and they're transforming the way businesses operate. According to VMware's study, The State of Kubernetes 2023, this technology delivers tremendous benefits beyond the IT department, contributing to a business's market share growth and profitability. But managing containers and orchestration platforms like Kubernetes is complex.

What's new in Avantra 23.2

It’s my pleasure to announce that the newest version of Avantra, 23.2, is now available for download through our customer hub. In this release we’ve focussed on bringing performance enhancements and usability improvements as well as enhancing our platform extensibility experience and bringing new automation templates to remove some of the mundane tasks that we know SAP operations teams get stuck doing rather than spending time on the more important stuff.

Top tips: Use technology to build more trust with customers

Warren buffet once famously said, “It takes 20 years to build a reputation and five minutes to ruin it.” The same goes for your organization and the trust customers place in it. According to Adobe’s 2022 Trust Report, 44% of global consumers will spend $500 or more each year on the brands they trust most. This particular report speaks volumes on how imperative customer trust is to business.

My Perspective on CloudFabrix Collaboration with the Cisco Full-Stack Observability Platform

I am thrilled that CloudFabrix is a pioneering design partner for Cisco’s Full-Stack Observability Platform (FSO). The Cisco FSO Platform has been designed with a vision of providing a unified observability experience across all application and infrastructure aspects, thereby dismantling silos. The platform’s choice to adopt OpenTelemetry as the protocol for data ingestion via MELT opens up the possibility for comprehensive insights on the complete stack.

10 Foolproof Ways to Make Money with Your Website

Making money online is the dream of many, but few know how to start an online business. Today, thanks to the power of the internet, it's easier than ever to launch a profitable venture. From monetizing a podcast to making money from an online community, there are several ways of earning a steady income. Whether you're a newbie or already have an established website, here are 10 foolproof ways to make money with it. So let's dive in!