Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on APIs, Mobile, AI, Machine Learning, IoT, Open Source and more!

Get Kafka-Nated, Ep 6: Kafka Meets Flink: The Streaming Analytics Revolution

Wednesday July 23 2025 Guest Focus: Streaming analytics expert and Kafka-Flink integration specialist Ben Gamble from Ververica will be joining our host Hugh Evans. Ben has been at the forefront of driving Kafka-Flink integration and the streaming analytics revolution. What we’ll cover: As always we’ll offer a free coffee voucher to all attendees. Get Kafka-Nated!

Zia LLM for ServiceDesk Plus Cloud, transitions in workflows, and more!

We’re rolling out some interesting AI innovations and workflow enhancements in the cloud version of ServiceDesk Plus. You can now use the native Zia LLM hosted in our own data centers as a GenAI provider (in addition to ChatGPT and AzureOpen AI), track AI adoption with the new Zia dashboard, and enable user transitions within workflows. Meanwhile, the on-premises version supports seamless user import from Microsoft Entra ID. Watch the video as our product experts walk you through each of these updates in detail.

Open Source Data Lakehouse Architecture with Spark and Kyuubi: Engineering Deep Dive

Subscribe. Fuel your curiosity. This webinar gives a detailed exploration of an open source data lakehouse architecture and how we implement it at Canonical. Watch to discover how Spark’s scalable processing engine and Kyuubi’s user-friendly SQL gateway enable efficient, secure, and high-performance analytics on unified data sets. Let’s dig deeper into how this combination simplifies big data storage, interactive analytics, and ETL – all through a single, streamlined open source lakehouse architecture.

Design Concept: User-Created AI Agents with External Tool Support

Here's an early look at user-created AI agents with external tool support in Mattermost — designed to integrate AI into daily workflows while maintaining governance and security. We’d love your feedback on this design. Contact the Fast Futures team at fastfutures@mattermost.com.

Reducing Packaging Line Downtime with Better Adhesive Choices: A Practical Playbook

A clogged nozzle or a springy flap can derail a shift faster than any dashboard metric. One mis-bond at the case sealer turns into a reject, then into rework, then into a red light while operators clear a jam and QA sorts the mess. Most teams treat those stoppages like bad luck. They aren't. In many plants, the line is doing exactly what it was set up to do: run outside the adhesive's comfort zone. The fix is more practical than glamorous-match the resin to your substrate and speed, keep temperatures and bead geometry inside a narrow band, and treat adhesive changes like real changeovers, not side quests.

Transform Your Tech Habits in Seven Simple Steps

Technology surrounds us at every turn-whether it's the phone in your pocket, the laptop on your desk, or the streaming service that keeps you company at night. While these tools bring ease and opportunity, they also come with subtle costs: fractured attention, restless sleep, and a sense of always being "on." The challenge today isn't whether to use technology-it's how to use it well.

AI in EdTech: How Artificial Intelligence Is Shaping the Future of Learning

Nowadays, almost everyone is talking about artificial intelligence because it's everywhere: on your phone, in social media, streaming services, search results, and more. However, one of the most underrated spheres AI is revolutionizing right now is education. The process of learning allows people to gain knowledge and develop new skills. Students and children, as well as adults who pursue additional education alongside their existing learning are participants of a very big and important knowledge gaining industry.

Top 6 Duty Drawback Automation Services Streamlining Global Trade

Your business could recover millions in lost revenue through duty drawback automation services. Every year, companies pay over USD 100 billion in import duties, but only a small fraction gets refunded. Nearly USD 50 billion remains eligible yet unclaimed. These solutions offer an enormous opportunity for businesses involved in global trade to reclaim what's rightfully theirs.