Operations | Monitoring | ITSM | DevOps | Cloud

Join SAP CX's Martin Norato Auer, VP of Observability, and Catchpoint’s Nick Homan as we explore SAP CX’s journey from fragmented alert management to a scalable, standardized observability model. In this candid fireside chat, Martin shares how his team overcame alert fatigue, integrated observability with automation and BI, and scaled their practices across multiple SAP CX products with APM & Internet Performance Monitoring (IPM).

Rob Zuber's pinky ring isn't jewelry—it's a daily reminder of engineering's power and responsibility. Representing the steel of a collapsed bridge that claimed lives due to engineering failure, this Canadian tradition keeps him grounded in the weight of his work and the potential impact of every line of code.

Let's be honest - observability can suck. Ever feel like you're swimming in dashboard soup? You know the feeling: tons of single-use dashboards, building new ones during every incident only to lose them in the chaos, and spending ages creating visualizations that no one ever looks at again. Even with all the right tools, something still feels off.

Discover why the rise of AI-based robotics makes observability crucial from day one. François Baldassari explains how collecting real-world data ensures safety, enhances performance, and drives long-term success in the ever-evolving robotics industry. Don't miss this insightful discussion!

When your Zebra device needs repair, the Repair Order Portal makes the process seamless for both you and your customers. This one-stop center offers 24/7 access in multiple languages, allowing you to submit repair requests, obtain necessary authorizations, and monitor repair status—all in one place. Whether you’re facing device issues or need to check warranty and contract details, the portal’s features include streamlined registration, instant authorization management, real-time tracking, and email notifications.