Operations | Monitoring | ITSM | DevOps | Cloud

Improving the Developer Experience by Monitoring Third-Party Outages

The role of third-party SaaS and cloud services in the modern software development stack needs no explanation. Primarily due to the ease of setting up and hooking them together, they make the software development lifecycle (SDLC) much easier than it was 10 years ago. No more managing the overhead of installing, configuring, maintaining, backing up, and scaling of source code repos, virtual machines, and CI/CD systems. Some services don't have any in-house options, e.g. payment gateways.

Reliability upholds your promise to users

Consistent systems are reliability systems according to Ganesh Seetharaman, Managing Director at @Deloitte. Full transcript:   Strong reliability is demonstrated when systems consistently work as expected even during peak demand or unexpected events. When issues do happen, they are resolved quickly and transparently so users experience minimal disruption. Reliability also means data integrity. No matter how much stress the system is under, information needs to be accurate and secure.

Logs & Search slowing you down? Simplify and accelerate with Aiven for OpenSearch

For many growing businesses, data infrastructure grows and evolves organically. This often results in teams running one technology for log analytics, like a self-managed ELK cluster, and a completely separate technology for application search. While functional, these disparate tech stacks begin to eat into the bottom line. Businesses grapple with fragmented skill sets, inconsistent security models, multiple vendors, and a constant operational tax.

Kafka Performance Crisis: How We Scaled OpenTelemetry Log Ingestion by 150%

When your telemetry pipeline starts falling behind, the countdown to production impact has already begun. One Bindplane customer operating a large-scale log ingestion pipeline built on the OpenTelemetry Collector and Kafka hit that breaking point. Instead of keeping pace with incoming data, their pipeline was ingesting just 12,000 events per second (EPS) per partition/collector—and this Kafka topic had 16 partitions. In aggregate, that was roughly 192K EPS.

Part Two - Event Intelligence vs. AIOps: Key Differences, When to Use Each and Why

The IT environments of large enterprises have become so complex that operational teams have turned to two solution categories in particular to help them improve visibility and gain faster incident response, automate and enable more effective decision-making.

Best of both worlds: relaxAI API brings sovereignty and affordability to OpenAI

The UK’s Competition and Markets Authority (CMA) recently published its final verdict on the state of the cloud industry. While the tone may have softened since its initial findings, the conclusion was still damning: hyperscalers like AWS and Microsoft continue to unfairly dominate the cloud market through opaque, inflated pricing and technical lock-in strategies.

Pioneering DEX Agents and Benchmarks

At Nexthink, our focus is Digital Employee Experience (DEX), it’s all we do, and all we aim to be the very best at. Today, we have a unique opportunity to deliver the world’s most advanced DEX models and agents, fine-tuned and trained specifically on real DEX use cases from our thousands of users. This matters because, in our vision, most IT operations will eventually be fully automated by AI and technology.

Global Campaign Management with Multi-Tenant Headless CMS Structures

Running a global marketing campaign is challenging enough without adding various regions, languages, and distribution channels into the mix. The more the markets operate separately albeit sometimes based on different infrastructural capabilities the more difficult it becomes to align messaging, design, compliance and timelines. A multi-tenant headless CMS provides the happy medium between global oversight and local independence that promotes brand consistency for large-scale international endeavors.

Major Opportunities and Technologies in Business HVAC Operation

The backbone of comfort, energy efficiency, and indoor air quality of buildings depends on commercial HVAC systems. Efficient environmental conditions in office buildings, manufacturing plants, and much more are crucial to the functionality of such systems. Yet, commercial HVAC operations have their challenges as well, and a new wave of technologies is enabling operators to meet them.