IncidentHub

Hyderabad, India
2024
  |  By Hrishikesh Barua
There are different ways you can use to deploy the Prometheus monitoring tool in your environment. One of the fastest ways to get started is to deploy it as a Docker container. This guide shows you how to quickly set up a minimal Prometheus on your laptop. You can then extend that setup to add a monitoring dashboard, alerting, and authentication.
  |  By Hrishikesh Barua
The Prometheus monitoring tool can store its metrics either locally or remotely. You can configure a remote data store using the remote_write configuration. This article describes the various data store options available as well as how to set up a remote store.
  |  By Hrishikesh Barua
Service discovery (SD) is a mechanism by which the Prometheus monitoring tool can discover monitorable targets automatically. Instead of listing down each and every target to be scraped in the Prometheus configuration, service discovery acts as a source of targets that Prometheus can query at runtime. Service discovery becomes crucial when there are dynamically changing hosts, especially in microservices architectures and environments like Kubernetes.
  |  By Hrishikesh Barua
Runbooks are a key part of incident management and preserve institutional knowledge. They can be used for both incident response as well as routine tasks like db maintenance and generating a complex report. We are mostly focused on incident response runbooks here.
  |  By Hrishikesh Barua
Incident management tools are important for organizations to effectively handle service outages. With so many incident management tools around with different feature sets, it's often difficult to find the one that is right for your needs. In this article, we attempt to make a list of incident management software available in 2024 with their features to help you arrive at the right one.
  |  By Hrishikesh Barua
Why is Slack becoming so popular in incident management? Slack is one of the most popular communication tools used in companies. If you're part of a remote team, your team is probably on Slack or something similar like MS Teams. Although IM tools lack the communication nuances that are taken for granted in face to face interactions, they provide many other advantages.
  |  By Hrishikesh Barua
Maintaining transparent communication about service availability is crucial for businesses of all sizes. Status pages are an important part of your communication strategy during times of outages and maintenance events. You can choose to go with a fully managed status page provider, or host an open-source one yourself. Open source status page providers offer a cost-effective and customizable solution. However, then can come with their own drawbacks.
  |  By Hrishikesh Barua
Downtime is inevitable but what sets successful businesses apart is how they handle it. A key part of incident management is incident communication with both internal and external stakeholders. A status page is a crucial tool for maintaining clear communication with users during outages or service interruptions. There are numerous status page providers available with different features. This article will guide you through best practices for selecting a provider that suits your needs.
  |  By Hrishikesh Barua
Staying on top of your third-party Cloud and SaaS service outages is crucial to maintain the reliability of your own applications. Like many modern teams, Slack might be your communication tool of choice. You can keep up with such incidents by pushing these events to a Slack channel. There are different ways of pushing incident events to Slack. In this article we will explore how to integrate IncidentHub incident lifecycle events using an incoming webhook.
  |  By Hrishikesh Barua
Incident updates on the public status pages of your cloud providers are often the first indication that they might have an outage. Providers also post updates about upcoming and ongoing maintenance on their status pages. Thus, monitoring your cloud status pages becomes crucial to your business operations. This article will guide you through the process of effectively monitoring such status pages.

The early warning system for all your third-party cloud and SaaS services. Get notified proactively and prevent incidents in third party vendors from affecting your applications.

IncidentHub monitors public status pages of all your third-party services and alerts you when there are incidents:

  • Monitor All Your Cloud and SaaS Service Vendors: We support all major Cloud and SaaS services. Don't see one that you use? Let us know and we will add it.
  • Use It out of the Box: We focus on simplicity. You can start monitoring your service vendors in just a couple of steps.
  • Receive Real Time Notifications: Receive notifications when there is an outage in one of the services you depend on.
  • Plug Into Your Existing Tools: Seamlessly integrate with your existing notification and alerting ecosystem - no need to install anything new.

Monitor All Your Third-Party Cloud and SaaS Services in One Place.