Operations | Monitoring | ITSM | DevOps | Cloud

Service-Based vs. Team-Based Approach: Which Is Better?

How is the incident response process set up at your organization? At PagerDuty, our approach is to holistically look at your infrastructure, your customer-facing applications, and your products. We distinguish these by describing these items as “services” that roll up to and make up a “business service.” This setup allows teams to better manage these services so that when incidents do happen, responders can gain context much faster. But how?

Working On Hitting a Release Cadence? CI/CD Observability Can Help You Get There

We recently sponsored our partner CloudBees’ conference DevOps World & JenkinsWorld in San Francisco and our message “Observe how Customers Experience Your Build” resonated well with the folks we met. Release engineers are critical to the continuous delivery cycle and knowing the right time to ship is important for internal business stakeholders but more importantly end-user customers and especially if it’s a significant release.

Serverless Computing Security Tips

Serverless computing is becoming more popular as organizations look for new ways to deploy their applications in the cloud. With higher levels of abstraction, easier maintenance, a focus on high performance, and ephemeral workloads, serverless computing solutions like Lambda are finding a permanent place in the mix of cloud infrastructure options.

Your MS Teams Rollout Needs Specific Help-Not General Guidance

Imagine for a moment you work as an IT project manager. Your boss just granted you the permission to deploy one of the most powerful workplace collaboration tools on the market. The tool, MS Teams, is like the “Excalibur” of our day—a seemingly magical piece of software that can put order to chaos, and instill direction and security across the entire digital employee landscape.

Increasing Performance - Webpals Success Story

Webpals group deals with performance-based digital marketing via a combination of a variety of the company’s own content driven websites and campaigns across all advertising channels. The company operates thousands of websites dedicated to 20 global markets, translated into over 15 languages. Using advanced technology, Webpals is able to automatically and optimally tailor an ad specifically to the needs of their customers, providing them with the best ratio of cost of advertising vs.

Make fewer HTTP requests: What this means and how to do it

Thanks to advancements in JavaScript engines, the performance of websites has considerably improved in recent years. However, there are aspects of websites that are out of the control of engines and yet to be adequately optimized by browsers. One of these aspects is the number of HTTP requests that your webpage makes.