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onedesk

A Consumer Package Goods (CPG) supplier uses OneDesk to manage it’s creative workflow

The world of consumer packaged goods is one that moves quickly. Companies that sell consumer packaged goods (CPG) have to constantly develop new products and get them into the hands of consumers at a regular rate. These products include non-durable goods such as food, toiletries, and other consumables.

freshworks

3 Ways to Balance Strategy and Flexibility for Better Omnichannel Customer Engagement

Every company has its own unique audience — and should have a unique approach to customer engagement to match. After all, when it comes to creating great customer experiences and achieving high levels of satisfaction, there’s no one-size-fits-all approach that’s guaranteed to work for every brand.

sas

The modern actuarial office: Why AI and speed will generate sales in the future

Some say that the insurance industry is a long, quiet river on which stately steamships cruise. Others say it is a shark tank where only the strongest survive. Which is right? The answer is both. The insurance market is clearly mature, with a limited scope of action for individual players.

tripwire

Adventures of Cyber Security Monitoring During 2018 U.S. Midterm Elections

With all the Russian election hacking scandals in the news during and after the 2016 Presidential election, curiosity consumed me to architect and run an experiment to see if I could monitor changes in the threat landscape in either Moscow, Russia or Washington D.C. during the 2018 U.S.