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Dear ITSM - We need to talk...

Dear IT Service Management, After ten years of working in different areas of tech, I've seen a lot of things, from cybersecurity to DevOps to ITSM. I've discovered that no matter what industry you're in, they all have one thing in common: they're overcomplicated to bits (ha, pun intended. Get it? Bits... tech...). ITSM is no exception. When talking to customers and industry experts, the pain points experienced are essentially the same.

A guide to scaling OpenTelemetry Collectors across multiple hosts via Ansible

OpenTelemetry has emerged as a key open source tool in the observability space. And as organizations use it to manage more of their telemetry data, they also need to understand how to make it work across their various environments. This guide is focused on scaling the OpenTelemetry Collector deployment across various Linux hosts to function as both gateways and agents within your observability architecture.

Top 10 Change Management Tools

Changes to software are inevitable and fundamental part of growth for any organization, however, change is often not straightforward. It can affect numerous aspects of a company and requires collaboration among all stakeholders. This is where change management tools come in to assist you with this. There’s currently a wide range of change management tools available, each providing benefits to specific scenarios and weaknesses to others.

Kubernetes 1.30 aka Uwubernetes: What's New?

Kubernetes 1.30, the latest release from the Kubernetes project, introduces several significant updates that enhance the orchestration capabilities of the platform. This release continues the trend of evolving Kubernetes into a more robust, scalable, and secure system for managing containerized applications across diverse environments. Below, we delve into the key updates in Kubernetes 1.30.

Protecting Public Health: Strategies for Handling Legionella Outbreaks

Legionella bacteria pose an immediate and serious threat to public health when present in water systems, potentially leading to Legionnaires' disease - an extreme form of pneumonia caused by being exposed to Legionella bacteria. Therefore, effective outbreak management must take place. One key preventive measure used by officials to safeguard their citizens includes legionella water sampling which allows early detection of potential outbreaks within water networks.

How to monitor Apache web server performance metrics

Apache, the world’s most popular web server software, powers an estimated 30.2% of all active websites. Known for its reliability, flexibility, and robust features, Apache has been the backbone of the internet for decades. From small personal blogs to large-scale e-commerce platforms, Apache’s versatility allows it to handle a wide range of web applications with ease.

How Proper Infrastructure Design Impacts Network Reliability

In the digital age, network reliability is paramount for businesses of all sizes. A robust and dependable network infrastructure ensures seamless operations, uninterrupted communication, and efficient data transfer. However, achieving this level of reliability hinges on a well-designed infrastructure that accounts for factors like redundancy, security, and performance optimization. Proper infrastructure design plays a critical role in reducing downtime, mitigating disruptions, and ultimately improving an organization's bottom line.

Understanding What Data Masking Is and Its Critical Role in Data Security

In the fast-paced realm of modern business, data reigns supreme as the driving force behind organizational decisions, innovative breakthroughs, and competitive edge. As technology continues to advance, the sheer volume and intricacy of data generated by organizations have reached unprecedented levels. Alongside this exponential growth comes the pressing need to safeguard sensitive information from the ever-looming threats of unauthorized access and breaches. In this landscape, data masking emerges as an indispensable weapon in the arsenal of data security measures.