Operations | Monitoring | ITSM | DevOps | Cloud

Five things your logs will never tell you

A customer escalation hit my queue when I was on the customer smoke jumpers team at an observability vendor. My team was the group that parachutes into Fortune 500 accounts one bad week from churning and usually after a big customer outage. The customer had filed a billing dispute three weeks earlier and their on-call engineers were stuck. They had our full stack: logs, metrics, traces, end-to-end instrumentation, every product we sold and some we didn’t. They could see the request came in.

New: Save time during incidents with incident templates

Creating incidents often means filling out the same information over and over again. That’s why we’ve added Incident Templates – a faster way to create incidents using pre-configured settings. With templates, you can save commonly used incident details and apply them with a single click whenever you need them.

Mirror, Cut Over, Move On: A Live Kafka Migration from Confluent to Aiven

Kafka migrations get talked about like they're impossible. They aren't. They're a sequence of decisions, preparations, and good compromises - plus a working playbook. In this session, Dirk runs a real Confluent Cloud-to-Aiven migration live. Top to bottom: target Kafka cluster deployment, MirrorMaker 2 setup, replication flow and offset handling, and a staged cutover that keeps producer and consumer downtime to almost zero.

MSP Summit: Why You Need Effective Documentation & How to Achieve It

Every year, MSP Summit unites some of the brightest minds in managed services. From tackling complex migrations that should have been straightforward to managing thousands of unique client environments, MSPs excel at adapting and rising to challenges, even as industry trends evolve. Even as industry trends evolve, though, one theme consistently comes up year after year: documentation.

Introducing Datspaces and Datasets

Dataspaces and Datasets | The Structured Data Layer for Teams and AI | Coralogix Dataspaces and Datasets from Coralogix: the structured data layer teams and AI were waiting for. Turn a single query into a reusable dataset, share it across teams, and keep dashboards fast as your data scales. In this video: Timestamps: Dataspaces and Datasets are available now in Coralogix. Whether you're building dashboards, running background queries, or powering AI agents with telemetry data, Dataspaces give your organization a governed, high-performance data architecture that scales with your teams.

Introducing Kepler | GitKraken's Agentic Development Environment (ADE)

Kepler is GitKraken's agentic development environment: mission control for running parallel coding agents at scale. Running one agent is easy. Running five of them across three repos is where things break: scattered terminals, no shared view, no idea what's done or stuck. Kepler puts every agent session on one surface so you can plan work, write code, and review what ships without losing track of anything.