Operations | Monitoring | ITSM | DevOps | Cloud

Alerting

Five Healthcare IT Trends to Watch in 2021

Healthcare information technology (healthcare IT) trends focus heavily on process improvements and clinical efficiencies. Providers can use advanced, emerging technologies to deliver quality care and overcome the challenges of today’s global health crisis. Trendspotting allows healthcare organizations to stay prepared for disruption and ensures they continue to innovate every year.

New Ops Guide: Best Practices for On-Call Teams

The always-on, always-available expectations of digital services have increased the requirements of technical teams to be ready and provide response around the clock. For teams new to this concept, introducing on-call can be stressful and complex. As part of PagerDuty’s main platform, on-call management is key to our business, but the non-technical aspects are also important for teams to consider.

Elastic Stack alerting now generally available

We are thrilled to announce the general availability of alerting in the Elastic Stack with the release of 7.11. With deep integrations throughout our products and solutions, a laser focus on distinguishing signal from noise, and tie-ins to the third-party platforms you depend on like email, PagerDuty, ServiceNow, and Microsoft Teams, building, using, and acting on alerts in Elastic has never been more powerful.

How to Improve Your Building Management System

A building management system (BMS) lets your business monitor and control mechanical and electrical equipment across one or more buildings. Heating, cooling, and ventilation (HVAC), security, and other systems linked to a BMS usually represent 70% of a building’s energy usage. So, proper configuration of your BMS is key — otherwise, a poorly configured system can negatively impact your building’s efficiency, maintenance, security, and safety.

Levelling up your ITSI Deployment using Machine Learning

Here at Splunk we’re passionate about helping our customers get as much value from their data as possible. Recently Lila Fridley has written about how to select the best workflow for applying machine learning and Vinay Sridhar has provided an example of anomaly detection in SMLE.

Snooze notifications until the next workday

When a site is down, Oh Dear sends a notification every hour. Since last year, our notifications can be snoozed for a fixed amount of time (5 minutes, 1 hour, 4 hours, one day). In the evenings and weekends, you might not want to receive repeated notifications. That's why we've added a nice human touch: all notifications can now be snoozed until the start of the next workday. You can choose this new options in the snooze settings of a check.

Using BigPanda and ServiceNow to prevent and resolve outages

BigPanda augments ServiceNow and helps IT Ops teams work more efficiently in modern IT Stacks, reducing MTTR by 40% or more. By using BigPanda and ServiceNow together, IT Ops teams are provided with real-time service mapping for dynamic infrastructures, can easily reduce and automate ServiceNow ticketing, and are able to surface the root cause changes affecting their continuous delivery.

15 of the Best Data Analytics Tools of 2021

The importance of effective data analytics within an organization is widely accepted by business leaders at this point. With use cases for data analysis spanning every department—from IT management, financial planning, marketing analytics, and so on—the right data analytics tools can have a significant impact on a company’s profitability and growth.

Smarter Noise Reduction in ITSI

Maybe you have used the previous blog post about generating smarter episodes in ITSI using graph analytics and want to know what else you can apply ML to. Maybe you’re still swamped in alerts even after using the awesome content pack for monitoring and alerting. Maybe your boss has told you to go read up on AIOps…. Whatever the reason for finding yourself here this blog is intended to help you identify the “unknown unknowns” in your alert storms.