The latest News and Information on DevOps, CI/CD, Automation and related technologies.
For many businesses, especially large enterprises, contact centers are a key contributor to revenue and customer satisfaction. While “omni-channel” (voice, chat, email, social) is how many if not most contact centers operate, calls are the still the most critical element of their communications.
Feature management is an emerging set of tools and techniques for developing and testing software based around feature flags. It’s intended to increase productivity and performance, as well as improve software quality. Of course, you’ll also need to keep tabs on all those feature flags, so it only makes sense to pair feature management with observability for a more holistic view of your software development cycles.
In today's dynamic world of software development and system operations, making informed decisions and developing effective strategies rely heavily on data. The OODA loop, developed by military strategist John Boyd, consists of a recurring cycle: Observe, Orient, Decide and Act. This is then followed by a Feedback stage (not represented in the OODA acronym for some reason) before the cycle repeats itself, allowing for continuous optimization.
We are thrilled to announce another achievement for our company – 2bcloud is now an official AWS Well-Architected Partner! This new partnership, adding to our lates AWS DevOps Competency, marks yet another milestone in our journey to provide exceptional cloud solutions and services to our customers.