In the intricate landscape of contemporary network management, comprehensive and insightful tools have never been more critical. One tool that stalwartly deciphers the complexities of network traffic is NetFlow. Developed by Cisco Systems, NetFlow is a robust protocol that serves as a cornerstone for understanding, monitoring, and optimizing the flow of data within a network.

Before I stumbled into the tech industry (a story for another day), I spent several years in the customer service world as a server and front-of-house manager in restaurants. It was in these jobs that I first honed some critical skills that would later lead me on the path to incident response.