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Product Release

Now Platform Rome release delivers capabilities for hybrid work

The ways we live and work have fundamentally changed with remote working and hybrid work models becoming the norm. Digital transformation has taken on a new level of urgency to the point where its success or failure directly impacts an organization’s ability to prosper or even survive. More than ever, organizations need a single platform to enhance productivity, accelerate innovation, and engage their employees and customers, wherever they are.

Create a great end-to-end customer experience with Rome release

During the pandemic, companies that weren’t digitally enabled had great difficulty dealing with the massive disruption that hit them overnight. For me, this reinforced the lesson that great customer experience goes beyond simply boosting engagement or providing multiple touch points. Instead, customer-centric companies outperform by realigning operations and processes for better customer outcomes.

Welcome to the Now Platform Rome release!

Employees and customers want seamless experiences wherever work happens—in an office, a hospital, a manufacturing floor, at home, or on the go. To survive in the new world of hybrid work, companies must embrace digital platforms that empower their most important stakeholders. That’s why I’m thrilled to announce the Now Platform® Rome release, which is generally available to customers starting today.

It's Here! Monitor Microsoft Teams Audio Video Conferencing

Exoprise released its long awaited Teams Audio Video Conferencing sensor. This sensor fully tests Audio/Video end-to-end capacity, throughput, and network performance through the actual underlying Microsoft Teams and Azure infrastructure. The Teams AV sensor provides deep insight into a network’s capability to handle the Teams/Skype Unified Communications (UC) platform.

What's new in Grafana Cloud for September 2021: New panels, query caching, synthetic monitoring updates, and more

Here at Grafana, we’re constantly shipping new features to help our users get the most out of Grafana Cloud. Over the last few months, we’ve made it even easier to get started with out-of-the-box dashboards and new visualizations in Grafana Cloud. We also introduced capabilities like query caching, a “prettify JSON” option and commands for cortex-tools to make your data, dashboards, and queries more efficient.

What's New: Introducing the PagerDuty App for Salesforce Service Cloud

In today’s world of digital everything, where customers are increasingly demanding instant updates when problems occur, it’s more important than ever to take immediate action. Seconds matter, and teams need to be empowered to proactively solve customer-impacting incidents as quickly as possible.

Logz.io's New Lookz is Generally Available!

Back in June, we announced the Public Beta for Logz.io’s New Lookz – which is a new UI that completely changes the way users navigate across Logz.io products and features. The Public Beta gave users the option to toggle between the old and new UIs to see which one they liked better. And the answer from our users was as clear as it could be.

New in Grafana 8.1: Gradient mode for Time series visualizations and dynamic panel configuration

Grafana 8 brought with it many exciting new features, including the launch of a new alerting system and the expansion of Grafana’s live and streaming data functionality. We didn’t stop there. In Grafana 8.1, alongside new additions like the Geomap and Annotations panel, we introduced some new features to the Time series panel as well as two transformations to help make panel configuration more dynamic.