Operations | Monitoring | ITSM | DevOps | Cloud

Do You Need ITAM If You Are Using a CMDB?

Many organizations are looking at IT asset management (ITAM) solutions to ensure that all IT assets are properly discovered, tracked, secured, and disposed of at the end of the asset’s lifecycle. IT administrators often ask me if they can use a configuration management database (CMDB) to meet their ITAM requirements. Administrators are concerned that tracking IT assets in two solutions will require them to duplicate each IT asset record in addition to increasing their workload.

Monitoring Best Practices for Citrix Cloud

The evolution of cloud computing has transformed all aspects of the IT landscape – how applications are deployed, how data is consumed and stored, how security is managed, and so on. A recent Forbes survey reports that in the span of 15 months, about 80% of all IT funds will be committed to cloud solutions. Cloud adoption has also started in the end-user computing (EUC) world.

Icinga for Windows - RC2 Available

Icinga for Windows is our framework and plugin collection to monitor Windows hosts natively with the Icinga Agent. We published our first release candidate in November, today we are delighted to announce the availability of Release Candidate 2 of Icinga for Windows. Thanks to your feedback and tests during the past weeks, we were able to improve the entire solution and increase the stability and reliability.

A Day at Sea as a CSM on the S.S. PagerDuty

Tuesday isn’t exactly the most exciting day of the week—unless you’re a taco devotee—but we Customer Success Managers (CSM) at PagerDuty always have something exciting going on, whether it’s helping our customers get the most out of their PD instance or preparing behind the scenes to help them achieve their desired results. But that’s just skimming the surface of what CSMs do. Jump aboard and I’ll share some tips on how to work best with our CSM team!

Elasticsearch Service is now generally available on Microsoft Azure

Following the fully featured public beta of the Elasticsearch Service on Microsoft Azure earlier this year, we are pleased to declare it is now generally available! Existing Elasticsearch Service customers can log in and launch deployments on Azure in their existing accounts, and new users can get started with a free 14-day trial of the Elasticsearch Service.

Importance of 24×7 Communications in a Legal Setting

At OnPage, we communicate and interact with legal practices, understanding how their needs are changing, while helping them transform their operations. Through these conversations, we learned that an increasing number of practices look to transition to 24×7 after-hour communications, allowing potential and existing clients to reach legal practitioners (i.e., lawyers) at any time.

Finding Your Sweet Spot: Company Size and Digital Workplace Experience

So much goes into making a workplace suitable for employees—flexibility, salary perks, team dynamics, etc.—but sometimes we forget that technology is paramount to allowing people to be productive and engaged. I experienced this first hand years ago during an internship. I worked for an intelligence organization and assumed I’d be surrounded by the latest and greatest in digital devices and tools. I was wrong.

Cux - Innovating Testing Trends

When starting an online business, people are usually not aware of what their targeted audience needs to see and how they will see it. For instance, businesses don’t realize why website visitors don’t convert into paying customers. Well, there could be several issues triggering such an occurrence like unattractive UI, complicated webpage view, or long response time. Tackling such issues and tracking website visitor behavior thus became an area of interest for most organizations.

Monolith to Microservices: Is Your Organization Ready?

Transitioning from a Monolith to a Microservices architecture can take years to complete. The internet is full of stories of companies famously making this transformation. But how do you know if it’s right for your organization? Is your organization ready? In this article, we will look at five questions you can ask to see if you’ll benefit from a Microservices architecture. We’ll also discuss five challenges you will face during this transformation.