Routine manual tasks consume IT and service desk resources and limit your team members’ ability to move ahead with higher-impact strategic projects. Every minute saved is 60 seconds freed to reassign people to innovation, strategic projects, and critical business challenges. Automation streamlines the management of complex hybrid environments by automating infrastructure, cloud, and workspace- automation processes required to support the business.
Earlier this year, I predicted that Artificial intelligence (AI) would move from innovation labs to mainstream workflow projects this year. In IT organizations, I believe service management teams will lead this trend. Here’s why.
As COVID-19 (novel coronavirus) cases start to challenge norms around what makes a healthy and safe workplace, more and more companies are leaning in or fully jumping in to embracing remote work. At PagerDuty, over 20% of our workforce is remote—so we are well set up to distribute if the time comes. Beyond the logistical aspects, we also have a strong culture of inclusivity when it comes to remote colleagues.
In English, the word “present” has two different meanings: the first one is “now”, as in now that you are reading this article, and also the meaning of gift. There is no misunderstanding here, but there is also the adjective “free”, which can mean free, something that does not need to be paid, or having freedom. Today we will see several free applications that you may use as web monitoring tools.
With the release of Elastic Security 7.6, we've announced our creation of a modern detection engine that provides SOC teams with a unified SIEM rule experience through Elastic SIEM detections. The detection engine draws from a purpose-built set of Elasticsearch analytics engines and runs on a new distributed execution platform in Kibana.
What is AIOps? Are you confused by all the different explanations out there? Regardless of the mixed messages, there is a correct definition and approach for AIOps.
Today we share a recent conversation with Kris Cowles, Vice President, Global Applications IT at Topcon Positioning Systems, a 2,000-person division of Japanese company Topcon. Previously, Kris worked as the Director of Engineering Operations at Cisco. She discusses some of the growing pains of working with SaaS vendors and how she’s making it work.
For many years WordPress has invariably remained the CMS number 1, supporting about half of the world’s websites. All hosting service providers declare compatibility with WordPress – and in most cases this is true. WordPress has no excessive technical requirements. However, it can’t be denied that WP-based websites work better than elsewhere on the servers of certain providers. WordPress will work properly on any Apache or Nginx-based web hosting with a MySQL or MariaDB database.