Generative AI in Banking: Balancing innovation, risk, and operational readiness
Generative AI (GenAI) is moving quickly into banking. According to a 2025 survey by McKinsey, 52% of financial institutions surveyed already consider GenAI a priority, while another 39% are interested but have not yet made it a top priority. As adoption grows, banks need to think carefully about what AI agents can access, which identities it uses, what actions it can take, and whether those activities can be traced when something goes wrong.