The latest News and Information on Remote Work and related technologies.
Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, announced today that it was selected by Empire Office to anticipate, monitor, and document Empire’s end-user experience across their Citrix environment.
Remote workforces are becoming the new normal. What could be achieved earlier with a simple visit to your colleague’s desk will now require you to communicate flawlessly across miles. ITSM tools that were earlier used only when systems had issues are now being used to make delivery of different business services easier. Quite naturally, not all organizations are prepared for this ‘new normal’.
With a majority of the workforce now adopting a work-from-home routine, maintaining the normal functioning of your network and ensuring compliance with industry standards is not an easy job. When employees are working remotely, it is especially crucial to ensure network compliance with industry standards and internal policies to secure your network from cybersecurity breaches.
As the COVID-19 pandemic continues to force employees to work from home, businesses are facing new and unique challenges to ensure business continuity. When remote work is mandated due to COVID-19, the transition isn’t smooth for many businesses; not every business has the infrastructure to make the abrupt shift, even given the immediate need to go remote.
Empire Office is the United State’s largest commercial furniture dealer, providing creative and cost-effective workspace solutions. Based in Manhatten, NY, the epicenter of the COVID-19 outbreak, they were mandated to immediate stay at home orders, forcing their entire workforce to work from home. Fortunately, their Senior Vice President and CIO, Michael Pfaeffle, had already enabled the teams to work remotely by investing in Citrix XenApp a few years prior.
In the new normal, if your business has chosen remote operations, this might attract malicious actors. Hackers prey on the remote workforce whose vulnerability has increased in multifold ways. While infrastructural concerns, such as working outside the corporate IT network and using home Wi-Fi are inevitable, other issues, including using personal devices and retaining privileges to access more than required business resources add to the magnitude of this vulnerability.