In administrating all technology and application requirements within an organization, IT operations management (ITOM) is pretty complex, and tends to send IT admins scrambling for authentic and actionable insights across the internet. We’re taking matters into our own hands and launching our very own podcast series to provide you valuable information on ITOM, which you can choose to listen to at your leisure or on the go!

Just like countless other business functions, cloud delivery has now shifted entirely to remote working for now and perhaps longer term. Canonical has been a remote-first company for some time, so we thought we’d take this opportunity to share some of the best practices we’ve learned along the way. Communication Effective communication between customers, engineers, and project managers is the most critical element of successful cloud delivery.

The way we work has fundamentally changed in recent months due to the impact of the global COVID-19 pandemic. As more employees are working remotely, organizations are looking at new ways to ensure their workers can stay productive and secure. We released Splunk Remote Work Insights (RWI) to help IT and security teams have insight into the systems that their employees rely upon while working remotely.

I am making a digital transformation during this novel work-from-home (WFH) era due to a COVID-19 quarantine. Many of you are going through the same and distractions abound while sharing a workspace with housemates, children, and pets. Moreover, we have to contend with an increased risk to cybersecurity, given recent attacks on work-related software such as Slack and Zoom.

IT professionals are now adapting to a remote environment and learning to manage a distributed, homebound workforce. From a technical standpoint, the process of setting up a remote workforce is well-known. For this blog post let’s dive into one step of the process, which is arguably the most important, user experience monitoring.

This article was originally published in New Stack. More and more companies have gone remote with surprising benefits — a trend that has been building for years. A survey by Global Workplace Analytics and FlexJobs indicates that remote work has grown 91% over the last 10 years, and 159% over the last 15 years. The COVID-19 pandemic has elevated the relevance of remote work (including remote IT operations) to a new level.

Cybersecurity has always been an evolving challenge for IT teams—even before the pandemic and subsequent mass exodus to the home office. At the Protect & Streamline Summit for IT Leaders, experts from the IT and cybersecurity space came together to share advice for IT leaders scrambling to contend with a new set of business risks. Read on for key takeaways or access all session recordings for a deeper dive.