Operations | Monitoring | ITSM | DevOps | Cloud

While centralized visibility, faster MTTR, and improved business continuity represent one side of the coin, the other side reveals unpredictable licensing costs, data management toil, and tool sprawl. To gain a holistic perspective of this observability landscape and help the IT community with ground-level insights, we’re surveying IT professionals—CIOs, CTOs, IT managers, IT administrators, software engineers, and more.

We help keep the lights on in your IT. As we wrap up 2024, we’d like to send a heartfelt “thank you” for being a part of the NiCE community. This year has been a whirlwind of innovation, collaboration, and achievements, and we’re thrilled to share the highlights with you. Let’s dive in!

Combining “development” and “operations,” DevOps stresses a team approach to the software development lifecycle (SDLC). Development and operations teams used to function separately, which led to inefficiencies and increased the possibility of deployment mistakes. DevOps bridges this gap by integrating techniques and tools that ensure faster and more consistent software delivery, enhance team collaboration, and simplify operations.

This series will guide you through the most crucial container networking concepts. You don't need to be a Docker expert to comprehend the ideas introduced here, though a basic understanding of networking, Docker, and Kubernetes is required. Docker is a tool designed to create, build, and run isolated environments inside containers. It's widely used to containerize applications to run inside lightweight containers.