Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Stop Focusing on Time to First Byte and Do This Instead

Metrics are the lifeblood of every data-driven decision. Question after question on forums like Reddit, Stack Overflow and other IT communities ask which metrics teams should focus on for improving website speed and end-user experience. There’s a push in web development circles to focus on Time to First Byte (TTFB) to measure and improve website speed. But every viewpoint has its opposition.

Open Banking, Fintech Disruption, And Other Trends In Financial Services IT

The accelerating pace of technological change is the most disruptive force affecting the financial services industry today, with fintech disruptors making significant headway across every segment across the sector—including banking, payments, lending, insurance, and trading.

Toward a Maturity Model for Observability

Access to observability is becoming critical to organizations shipping software, running modern infrastructures in production, and to understanding how users are experiencing their service. To achieve success in delivering a complex service, it’s no longer optional to instrument for real visibility and ease of troubleshooting, to optimize alerting to enable a focused response, to do what is needed to drive toward real understanding and ownership of the code we deliver.

Position Your MSP for Success With a Sales Playbook

To grow your MSP’s revenue and business performance, the best sales tool isn’t a selling platform or a ninja-rockstar-unicorn sales hire. It’s documenting and optimizing your sales process. Just like your favorite sports team follows a game plan to win, your sales team needs a playbook to close more business.

Integrate Akamai with Datadog to monitor CDN performance

Akamai is a leading provider of content delivery network solutions around the world, handling many millions of HTTP requests per second. By Akamai’s estimates, its CDN platform delivers 15 to 30 percent of global web traffic. If you’re using Akamai to accelerate and protect the delivery of content to your users, we are pleased to announce that you can now use Datadog to monitor the utilization and performance of your CDN.

Using Network Visibility to Grow Your MSP Business

Selling cloud services is an opportunity to shift clients away from on-premises infrastructure towards a more scalable network architecture. But if you’re moving clients to the cloud, you better make sure they can always access the cloud. That means having deep visibility and control over network infrastructure so you can provide proactive service and keep clients connected. But not all network equipment or cloud solutions offer the same level of visibility.

Get Network Device Warranty & Software Status Automatically with Auvik & Cisco

Conducting a network assessment is a great way to fully understand a new client's network, and to provide tangible proof when you recommend improvements—like upgrading out-of-date infrastructure. Many steps in the assessment process can be automated, but sourcing warranty and patch information about each network device has traditionally involved MSPs looking up serial numbers one by one.