Operations | Monitoring | ITSM | DevOps | Cloud

Dear Santa, I’ve been an extremely good IT Operations Manager this year (which is saying something considering the state of the world at the moment) and I have a few items on my wish list.

As you explore IT event management and IT incident management, they may look and even sound similar, but it’s essential to understand how they differ. Your IT management team needs to know what to look for, both in an event and an incident, so they can resolve any red-flag issues and return your system to normalcy. But why is it so important to recognize the difference?

Log files and system logs have been a treasure trove of information for administrators and developers for decades. But with more moving parts and ever more options on where to run modern cloud applications, keeping an eye on logs and troubleshooting problems have become increasingly difficult.

I recently chatted with one of our InfluxDB Cloud customers, Rune Labs, to discuss how they’re using this purpose-built time series platform. Every customer has a unique story — I love sharing their stories as well as their Telegraf, InfluxDB, and Flux tips and tricks. Keep reading to learn about Rune Labs’ approach to precision neurology, and learn from Engineering Manager Carolyn Ranti how they are using InfluxDB to collect sensor data.

At some point if you’re working with data, you’ll probably want to be able to visualize it with different types of charts and organize those charts with dashboards. You’ll also need somewhere to store that data so it can be queried efficiently. One of the most popular combinations for storing and visualizing time series data is Grafana and InfluxDB.

You may get lucky this holiday season with a new 3D printer, either as a gift or something you give yourself as a reward for all your hard work this year. Household 3D printers have made tremendous strides in ease of use and affordability over the last decade.

The Citrix HDX Teams Redirection Service is part of the Citrix Virtual Desktop Agent software since version 1906. The service runs on a VDA machine (single- or multi-session) and provides redirection services which offload audio, video and screensharing in Microsoft Teams for optimizing the user experience for Microsoft Teams when used within the VDA.

Applications and servers need to be constantly monitored to prevent failure and also be able to detect issues on time. This blog post outlines how developers can use Prometheus to monitor applications on AWS EC2 instances.

At LogicMonitor, ingesting and processing time series metric data is arguably the most critical portion of our unified observability platform. In order to fully prepare for growth, scale, and fault-tolerance, we have evolved what we refer to as our Metrics Processing Pipeline from a monolith to a microservice-driven architecture.