Operations | Monitoring | ITSM | DevOps | Cloud

At first glance, there may seem to be little not to love about the ELK Stack. It’s open source. It’s free (if you set it up and manage it yourself, at least). It’s a widely used solution with a thriving ecosystem surrounding it. But if you’ve ever actually built and managed an ELK stack environment, you have probably found that the theory doesn’t match the reality. The ELK stack is full of hidden costs, and it often fails to deliver real value over the long term.

Performance optimization is a basic need for software development. When it comes to optimizing app performance, tracking frequency, maintaining production, or perpetuation method calls, profilers play a vital role. Learn why Python cProfile is a recommended profiling interface and how it enhances your software performance.

Although IT teams are called upon to deliver a lot these days, I doubt many are being asked to solve the type of post-2020 (read: weird) hybrid work scenarios depicted below. IT support tends to stick to its ‘bread and butter,’ they focus on things like network connectivity, application performance, cybersecurity, or onboarding for new hires—to name just a few.

Recently we have received a lot of requests for Enterprise Alert to not only alert on critical situations but to also take a proactive approach to initiate, record and track those situations through ITSM tools such as ServiceNow and BMC Remedy. This post will center around what happens when critical systems fail and tickets are not being created in ServiceNow due to a break in the workflow.

In my last post we looked at the structure of AWS IAM policies and looked at an example of a policy that was too broad. Let's look at a few more examples to explore how broad permissions can lead to security concerns. By far the most common form of broad permissions occurs when policies are scoped to a service but not to specific actions.

ARP (Address Resolution Protocol) is the protocol that bridges Layer 2 and Layer 3 of the OSI model, which in the typical TCP/IP stack is effectively gluing together the Ethernet and Internet Protocol layers. This critical function allows for the discovery of a devices’ MAC (media access control) address based on its known IP address. By extension, an ARP table is simply the method for storing the information discovered through ARP.

Following our latest updates, which, from now on, we’d love to share with you regularly, we’re happy to announce last month’s news. There’s always space for improvements while doing necessary maintenance, so let’s take a look at it.

People around the world depend on Managed Service Providers (MSPs) to keep their businesses running like clockwork, even as their IT infrastructure evolves. Keeping workflows efficient leads to higher profits, but this can be a challenge due to a mix of on-premise infrastructures, public and private cloud, and other complex customer environments. The shift to remote work in 2020 due to the COVID-19 pandemic has only made this more challenging for MSPs.

YAML is a digestible data serialization language that is often utilized to create configuration files and works in concurrence with any programming language. YAML is a data serialization language designed for human interaction. It’s a strict superset of JSON, another data serialization language. But because it’s a strict superset, it can do everything that JSON can and more.