Operations | Monitoring | ITSM | DevOps | Cloud

Deliver value through GBS experiences

What began with siloed shared services models—which consolidated a single business function’s scattered processes into one cohesive structure—has evolved over the past decade into integrated global business services (GBS) that seek to transform internal and external operations at scale. The GBS model remains a work in progress, according to GBS experts in a ServiceNow-commissioned white paper by Deborah Kops.

New Item List

We are proud to announce that we are starting to roll out access to the new version of the item list page. The new page has been redesigned, refreshed and rebuilt from scratch; the fresh new look and feel is mobile friendly and also brings a number of immediate new benefits compared to the legacy page. Access will be available through a header to allow users to switch to the new page, with the ability to switch back to the legacy page if needed.

Why should every organization invest in cybersecurity software?

In today’s digital age, organizations across industries are increasingly reliant on technology for their operations, communication, and data management. While this technological advancement is no doubt beneficial, it also brings with it a heightened risk of cyber threats and attacks. From data breaches and ransomware attacks to intellectual property theft and financial fraud, the consequences of a cybersecurity breach can be devastating for any organization.

21+ Stunning FinOps Statistics You Need To Read

A recent report found that managing cloud costs, alongside resource usage, is the most pressing cloud management challenge for the fifth straight year. This makes sense, considering respondents said a staggering 32% of their cloud budget went to waste in 2022 alone. It doesn't end there. The following FinOps statistics also demonstrate the value of the cloud for many organizations.

How to Log HTTP Headers With HAProxy for Debugging Purposes

HAProxy offers a powerful logging system that allows users to capture information about HTTP transactions. As part of that, logging headers provides insight into what's happening behind the scenes, such as when a web application firewall (WAF) blocks a request because of a problematic header. It can also be helpful when an application has trouble parsing a header, allowing you to review the logged headers to ensure that they conform to a specific format.

Top 4 best practice recommendations to reimagine AWS Lambda monitoring

AWS Lambda monitoring best practices Site24x7's AWS monitoring tool for AWS Lambda enhances real-time visibility into your Lambda functions. It monitors the health, efficiency, and log details of your Lambda functions. Site24x7 provides effective management of serverless operations by gathering statistics on function engagement, code execution duration, and anomalies, enhancing the performance of your AWS serverless functions.

The Resolve Automation Flywheel: A "Good to Great" Automation Journey

Organizations lean on IT as the foundational force for helping the business succeed, even more so when stakes are high, and the future is unpredictable. Considering the countless tasks and processes carried out in IT, automation is no longer a nice to have. It’s a requirement for starting, and maintaining, a system of consistency that supports the business through instability and uncertainty.

Catchpoint recognized in Six Gartner Hype Cycle 2023 Reports

Catchpoint is pleased to announce that Gartner has released six new Hype Cycle reports that mention Catchpoint in respective categories. Gartner Hype Cycles provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities.