Operations | Monitoring | ITSM | DevOps | Cloud

It is not a secret that the more engaged your website visitors are, the more chances they will buy from you a product or service. The Gallup analytics firm states that fully engaged customers bring 23% more revenue compared to the ordinary ones. That is the reason why many entrepreneurs start thinking really hard over how to improve this rate and gain more profit.

I’ve been designing monitoring tools for almost 10 years now, and in that time a lot has changed. The infrastructure we build software on, for example, has been transformed multiple times—moving first from physical hosts to VMs in the cloud, then from VMs to containers, and now from containers to serverless and cloud service-based infrastructure.

A Transaction Check is designed to run through a specific set of instructions and test certain elements on your site. The check interacts with clickable objects or text fields, and can test important elements like: Shopping carts, Login forms, and Landing pages. Before you begin configuration of a check, it’s helpful to run through this list of potential items you need.

API access is available at the Enterprise tier of our product. With it, you can create a whole range of heavily customized use cases to further expand our suite of offerings. For example, you can hit our API to send customized query results to a third party service like Nagios, or you can automate the creation and deletion of sub-accounts.

In a separate article, we introduced the concept of performing synthetic transactions with LogicMonitor. An obviously crucial step of that process is actually scripting the automation. You can have all the right automation tools installed but how do you get started with the actual script? This article will help illustrate some of the preparation needed for developing a browser automation script.

Ah, teamwork. When everyone’s in sync and productivity is high, working together is a dream. You meet your deadlines with ease, your brainstorms produce the best ideas, and working together is – dare I say it? – fun.

This article analyzes the recent CNCF article, '9 Kubernetes Security Best Practices Everyone Must Follow' and discusses how Rancher, RKE, and RancherOS satisfy these by default. I also discuss the Rancher Hardening Guide, which covers 101 more security changes that will secure your Kubernetes clusters.

Behaviour Interactive (BHVR) is one of the largest independent video game developers in North America. They have developed over 250 titles and sold over 60 million copies on all major platforms.

When you’re a small managed service provider (MSP), the owner is the main salesperson, primary technician, head bookkeeper, and office manager. As your company grows, you begin to delegate tasks. Often, the first task to be delegated is bookkeeping because you loathe it. Once you find a bookkeeper to handle your day-to-day accounting tasks, it becomes very tempting to hand it all over.