Operations | Monitoring | ITSM | DevOps | Cloud

Behind the scenes: Tips from a ServiceNow upgrade expert

The Now Platform® San Diego release is generally available (GA) with many new enhancements to help people work fast, easier, and more efficiently. I’m excited that GA day is here, knowing my team helped deliver another great release. In my career as a ServiceNow upgrade program manager, I’ve managed upgrades for 13 releases—three as a customer and 10 within ServiceNow. Generally, on GA day, my team’s work is complete, and we’re already preparing for the next release.

Virteva Customer Spotlight

Virteva is a multi-award winning ServiceNow Elite Sales and Services Partner that helps organizations create and maintain a competitive advantage through innovative workflow design, white glove support and technology that enhances effectiveness and resilience in a rapidly changing landscape of work. Virteva has over 2,500 implementations and 20+ years of Enterprise Service Management experience.
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Orchestration vs Automation: Which Does Your Business Need?

Digital transformation is accelerating rapidly to include virtually all enterprise functions. Organizations of all size, across all industries, are leveraging digital technology to enhance customer service and improve work efficiency. Integrating automation into core business functions has become a must to stay aligned with the ongoing digital revolution. The growing migration to the cloud has resulted in the distribution of company data and applications across multiple locations. This means that many complex business processes must leverage IT resources from the cloud and on-premises. This is where automation and orchestration can greatly improve the performance and efficiency of these complex tasks.

Towards Continuous Performance Regression Testing

Functional unit and integration tests are a standard tool of any software development organization, helping not only to ensure correctness of newly implemented code, but also to identify regressions — bugs in existing functionality introduced by a code change. The situation looks different though when it comes to regressions related to non-functional requirements, in particular performance-related ones: How to detect increased response times in a web application?

How to Manage Your Clipboard Like a Pro? 4 Best Ways To Use A Clipboard?

A clipboard is a software tool that helps you to manage and store text or images that you want to use later. It's like having a temporary storage space on your computer where you can copy and paste things. Clipboard software is usually included with your operating system, but there are third party clipboards that you can download. There are a few ways that you can use clipboard software to make your life easier if you just knew how.

Building An Agent From First Principles

Yesterday, we officially announced Cribl Edge, a next-generation observability agent. You can find more about its features here. In this post, I am going to walk you through the journey of incepting and building this new product. Our most important core value at Cribl is “Customers First, Always.” and that involves actively listening and being on the lookout for any pains our customers might be experiencing.