Operations | Monitoring | ITSM | DevOps | Cloud

Building Oh Dear's new design: Project setup

We are currently rebuilding the Oh Dear website and application frontend. The goal is to go next level in aesthetics and user experience. The Oh Dear redesign will be launched later this year. In this post, you'll read more about the project setup and tools used. This is the first blog post of a series that will share progress and the knowledge gained along the way.

Getting Smart with M&A, Part One-Why Standardization Is Critical

In my previous blog, I looked at what’s currently going on in the MSP market with respect to mergers and acquisitions. I also set the scene to discuss some of the key things we’ve learned from this activity and how this is helping to shape the way we are supporting our partners that are going through this process.

Network AF, Episode 13: Talking networking and PR with Ilissa Miller

In this episode of the Network AF podcast, Avi Freedman connects with Ilissa Miller, network whisperer and PR industry veteran. Ilissa and her team translate technology into business terms by helping clients understand the value and functionality of a company. Avi asks Ilissa how she got into the field, her biggest takeaways that helped launch her own business and what’s important in today’s networking world.

How to upgrade to SCOM 2022 step-by-step

The long awaited SCOM 2022 is here! If you’d like to know what improvements to expect, check out our blog on SCOM 2022 key highlights. If you’re as excited as we are and would like to proceed with your upgrade, keep reading, this is the detailed step-by-step guide you are looking for. We will take you through the whole process, covering: Stick with us, and by the end of this blog you’ll have successfully upgraded to SCOM 2022!

100% office-based to remote-first: SquaredUp's journey

Back when everyone was talking about the ‘new normal’ and what the future of work would look like post-pandemic, SquaredUp was having a rethink too. SquaredUp has always been a 100%, office-based company with a heart for bringing people together. Richard Benwell, CEO, and the executive team had created a company that is truly fun, collaborative, and integrated, largely based on their drive to keep people connected and build an incredible community – in the office.

The DEX Super-Team: 5 Innovative IT Roles for the Experience-Driven Future

Digital Employee Experience (DEX) is no longer a novel concept. Today’s workplaces are increasingly digital – and a majority of business leaders recognize DEX as a top priority. But many leaders are coming to a new realization: managing DEX is too complex of an undertaking to remain one priority on an IT team’s long checklist. The modern IT department must evolve – and improving experience requires a dedicated set of DEX focused IT roles.

API Testing: An Introduction

Digital businesses are making a radical change in the way they build and deliver software. Gone are the days of apps that rely solely on in-house tools. Rather, today’s apps are increasingly dependent on external APIs and third-party app providers (which, in turn, are reliant on other APIs and apps). While this type of modularity allows for product flexibility and rapid development, it can be difficult to address any issues that arise.

Q1/2022 Release Roundup: Announcing VictoriaMetrics v1.76 & More

Since the beginning of the year, our team has been busy working with the open source community of VictoriaMetrics users and our customers as we continuously enhance and improve Vicky! Thanks to everyone who has contributed with their feedback, questions, feature requests, bug reports, etc.

The Future of Monitoring: Turning Unknown Unknowns into Known Knowns

To ascertain risk, national security and intelligence professionals have long used concepts such as known knowns, known unknowns, and unknown unknowns. The idea of unknown unknowns was created in 1955 by American psychologists Joseph Luft (1916–2014) and Harrington Ingham (1916–1995). This concept continues to be used today in risk assessments and is applicable to technology. The unknown unknowns are the threats and potential problems that remain invisible until their impact manifests.

Using OpenID Connect identity tokens to authenticate jobs with cloud providers

Introducing OpenID Connect identity tokens in CircleCI jobs! This token enables your CircleCI jobs to authenticate with cloud providers that support OpenID Connect like AWS, Google Cloud Platform, and Vault. In this blog post, we’ll introduce you to OpenID Connect, explain its usefulness in a CI/CD system, and show how it can be used to authenticate with AWS, letting your CircleCI job securely interact with your AWS account, without any static credentials.