Operations | Monitoring | ITSM | DevOps | Cloud

3 Pros and Cons of Amazon CloudWatch

Is your organization currently relying on Amazon CloudWatch for log management and log analytics in the cloud? While CloudWatch delivers on many promises for AWS infrastructure monitoring, it isn’t the only log analytics solution – and may not even be your best option. Fast-growing organizations should consider supplementing CloudWatch with innovative alternatives offering better performance at scale, superior cost economics, reduced complexity and enhanced data access in the cloud.

How intelligent Automation helps in simplifying the customer service experience?

When running a business, the most crucial aspect for any entrepreneur or organization is to provide an exceptional customer experience (CX) and grow the business efficiently. Not only designing the best product or services but also a lot of things that an organization needs to take care of for delivering quality CX. In today’s digital world, customer retention is as necessary as customer acquisition, and organizations are working towards this path.

How Grafana Mimir helped Pipedrive overcome Prometheus scalability limits

Karl-Martin Karlson has been working on Pipedrive’s observability team for more than four years, implementing and supporting several observability platforms such as Grafana, Prometheus, Graylog, and New Relic. In sales, as in life, you can’t control your results — but you can control your actions. With that in mind, a team of sales professionals set out in 2010 to build a customer relationship management (CRM) tool that helps users visualize their sales processes and get more done.

Sleep through the night with self-healing infrastructure

What is self-healing infrastructure and why do you need it? The first part is easy; it’s exactly what the name implies. It’s a methodology for creating automation that allows systems to identify and repair errors and misconfigurations without any human action. The “why” is a little more complex, but, like self-healing infrastructure, is well worth the effort.

Processes, forks and executions - part 2

This is the second blog post in a short series about processes on UNIX-like systems. It is a followup to the previous post which focused on basic definitions, creation of processes and relations between them. This time we analyze the semantics of two closely related system calls that play major roles in process creation and program execution.

How Robotic Data Automation Fabric (RDAF) Could Automate Data Pipelines

AI has certainly become the hallmark of digital transformation strategy. According to IDC, global AI spending is forecasted to reach $500 billion in 2024 with a CAGR of 17.5%. Likewise, Gartner predicts low-code application platforms (LCAP), robotic process automation (RPA) and AI are fueling the growth for hyperautomation, and the market will reach $596 billion in 2022, up nearly 24%.

An Introduction to B-Tree and Hash Indexes in PostgreSQL

This article explores the PostgreSQL implementation of the B-Tree (the B stands for Balanced) and hash index data structures. As PostgreSQL grows in popularity as an open-source database system for developers and as a target for migrating from Oracle workloads, understanding how PostgreSQL indexes work is extremely important for database developers and administrators. PostgreSQL has several other types of indexes, such as GIN indexes, GiST indexes, and BRIN indexes.

How to Scale with DX UIM's Monitoring Configuration Service, Part 2: Key Concepts

To contend with their escalating, intensifying demands, today’s operations teams must constantly be on the quest to boost efficiency. In my prior post, I offered a high-level introduction to DX Unified Infrastructure Management (DX UIM) Monitoring Configuration Service (MCS), outlining how its key features can significantly streamline administration in large-scale enterprise environments. In this follow up post, I’ll provide more details for teams looking to start working with MCS.

What Is Website Regression Testing and How Can Synthetic User Journeys Help?

Website regression testing is a form of software testing that helps to identify and fix problems with website content, functionality, and accessibility. It is a vital part of any testing strategy, as it can help to ensure that the website continues to meet user expectations. Website regression testing typically involves running a series of tests against the website to check for any issues. The tests can be performed by an automated system or manually by testers on the development team.

What's New: Updates to Incident Response, PagerDuty Process Automation, Integrations, and More!

Following another successful PagerDuty Summit, development continues across several areas of the product. We’re excited to announce a new set of updates and enhancements to the PagerDuty Operations Cloud. Recent updates from the product team include Incident Response, PagerDuty® Process Automation and PagerDuty® Runbook Automation, Partner Integrations & Ecosystem, as well as Community & Advocacy Events updates.