When running a business, the most crucial aspect for any entrepreneur or organization is to provide an exceptional customer experience (CX) and grow the business efficiently. Not only designing the best product or services but also a lot of things that an organization needs to take care of for delivering quality CX. In today’s digital world, customer retention is as necessary as customer acquisition, and organizations are working towards this path.
Karl-Martin Karlson has been working on Pipedrive’s observability team for more than four years, implementing and supporting several observability platforms such as Grafana, Prometheus, Graylog, and New Relic. In sales, as in life, you can’t control your results — but you can control your actions. With that in mind, a team of sales professionals set out in 2010 to build a customer relationship management (CRM) tool that helps users visualize their sales processes and get more done.
What is self-healing infrastructure and why do you need it? The first part is easy; it’s exactly what the name implies. It’s a methodology for creating automation that allows systems to identify and repair errors and misconfigurations without any human action. The “why” is a little more complex, but, like self-healing infrastructure, is well worth the effort.
This is the second blog post in a short series about processes on UNIX-like systems. It is a followup to the previous post which focused on basic definitions, creation of processes and relations between them. This time we analyze the semantics of two closely related system calls that play major roles in process creation and program execution.
To contend with their escalating, intensifying demands, today’s operations teams must constantly be on the quest to boost efficiency. In my prior post, I offered a high-level introduction to DX Unified Infrastructure Management (DX UIM) Monitoring Configuration Service (MCS), outlining how its key features can significantly streamline administration in large-scale enterprise environments. In this follow up post, I’ll provide more details for teams looking to start working with MCS.
Website regression testing is a form of software testing that helps to identify and fix problems with website content, functionality, and accessibility. It is a vital part of any testing strategy, as it can help to ensure that the website continues to meet user expectations. Website regression testing typically involves running a series of tests against the website to check for any issues. The tests can be performed by an automated system or manually by testers on the development team.
Following another successful PagerDuty Summit, development continues across several areas of the product. We’re excited to announce a new set of updates and enhancements to the PagerDuty Operations Cloud. Recent updates from the product team include Incident Response, PagerDuty® Process Automation and PagerDuty® Runbook Automation, Partner Integrations & Ecosystem, as well as Community & Advocacy Events updates.