Operations | Monitoring | ITSM | DevOps | Cloud

For IT and EUC teams, reducing costs is easier said than done. You can’t just blindly reduce headcount, delay transformation projects, or extend hardware lifecycles in the hopes of appeasing your CFO’s demands for short-term cost reduction. The reality is, rushed cost-cutting will put your service desk under pressure. In turn, such self-inflicted inefficiencies will only result in performance degradations, additional tickets, and escalations.

With organizations across industries facing inflationary pressures and the threat of recession, CFOs are forced to impose cost-cutting measures to improve cost efficiency across teams to tide through these tough times. This has resulted in IT teams being faced with a dilemma. How to improve the cost-effectiveness of the team without impacting employee satisfaction and service desk productivity?

AWS re:Invent was back and BIG last week in Las Vegas. Approximately 50,000 AWS customers and partners got together in Las Vegas to learn, talk shop, and maybe attend a couple of parties here and there. Not only did Lumigo have a booth, but our own Saar Tochner, R&D Team Lead and AWS Community Builder gave a well-received talk on Lambda extensions.

It feels like everything is getting a “smart” upgrade these days. From the cars we drive to how we operate our domestic appliances, almost every gadget has had a smart upgrade or now uses Artificial Intelligence (AI) to improve our lives – or so they claim…

Uncertain times are often a catalyst for important innovations. During the Great Depression, for example, inventors created nylon, magnetic tape recording, and the first working helicopter—all of which are still in use today. To be prepared for the future, you need to take stock of where you’ve been, what you’ve accomplished, and where you want to go. Let’s look at four tech trends that are resonating with ServiceNow customers.

‍ On-call management is one of the most important aspects of seamless IT service. Its aim is to ensure that the right person is notified in the case of an incident, so that they can react accordingly as quickly as possible. In certain cases, many people have to be notified. To achieve this as efficiently as possible, it is vital to have an up-to-date and smoothly functioning system.

The open-source data platform Redis, based on in-memory data, is complicated enough when hosted only on one server. Therefore, a critical aspect of Redis management is monitoring its performance. Despite serving a vast number of queries, Redis is known for its low latency response time. Keeping track of your Redis instance's performance can be done by monitoring certain vital metrics. As well as storing data in memory and on disk simultaneously, Redis stands apart from most other databases.

While developing elmah.io support for WPF, I had the chance to look into WPF for the first time in many years. I couldn't stop myself from digging down into all sorts of details about how logging has evolved in WPF since I last wrote a WPF app. In this post, I'll share some of the findings I made in this rediscovering journey.

For a successful online business, branding is an essential aspect to consider. It transforms your business from a commodity found anywhere on the market into something special that only you can offer. Lucky for you, there are many apps and tools that can help your business thrive, scale up and improve its online presence, thus beating the competition.

The fitness industry is no stranger to ‘smart’ equipment, and what distinguishes one product from another ultimately comes down to user experience. Product success depends on stability, something top of mind for developers at Tonal. Ranked as one of New York Magazine’s best smart home training solutions 2022 and Men’s Health’s best connected cable machine 2022, Tonal literally sets the bar for smart home trainers.