Operations | Monitoring | ITSM | DevOps | Cloud

Leaving software unpatched is one of the most basic, unforced errors an executive can make, but companies large and small keep learning this the hard way. Keeping software up-to-date is harder than it seems, so even when execs are aware of the importance of patching, the sheer volume of needed fixes and the high error rate mean that not every company stays protected.

At this point, we all know that reporting is an essential part of ITSM. It helps us to have clear information about the performance of the service desk and the support team and thus make better decisions. ITSM reporting tools consist of dashboards and reports, and though it might seem great to have only two, this often poses a question: when should I use each one? If you find yourself having a hard time deciding, this article is perfect for you! We’re about to oppose dashboards vs.

This post is authored by Marco Morales, Partner Solutions Architect, and Sarah Conway, Director of Partner Marketing, at Snyk. We're excited to announce a new Snyk App for Bitbucket Cloud. Snyk first announced this integration in June 2021, which brings Snyk scan results into the Bitbucket Cloud environment so you can identify vulnerabilities as they emerge, right next to the code in your everyday workflow.

If you build or maintain code in GitHub, the Honeycomb Buildevents Action can help you optimize the performance of your build pipelines in GitHub Actions. This blog introduces you to the gha-buildevents Action and a new hands-on quickstart guide that will show you the inner workings of GitHub Actions workflows, the buildevents tool, and the Honeycomb UI.

Working remotely has become the norm globally for businesses, specifically in regards to IT. Many companies have offices spread throughout the world, decentralized employees or contractors, or simply have a flexible work from home (WFH) policy. Remote work is an aspect of digital transformation that is often left out of conversations when it comes to ensuring business continuity and driving growth, despite research indicating that everything will continue to push towards hybrid work environments.

Healthcare around the world is constantly evolving. The amount of data being generated daily from every appointment and interaction, no matter how small or large, needs to be processed and analyzed in order to improve patient outcomes. The data must be accurate, stored, accessible and secure. Without a core infrastructure of smart IT, any outcomes are extremely challenging to generate, and data must be available in seconds for doctors to make life-saving decisions. The bottom line?

Recent economic shifts have affected many in the tech sector; while some of us are seeing significant reductions with hiring freezes and small layoffs, others are continuing business as usual. However, this zeitgeist has all of us looking at expenses that feel not reasonably necessary.

Part of a successful reliability program is being able to monitor and review your progress toward improving reliability. Being able to run tests on services is a big part of it, but how can you tell you're making progress if you can only see your latest test results? There should be a way to track improvements or regressions in your reliability testing practice across your organization in a way that's easy to digest. That's where the Reliability Dashboard comes in.

The most important part of disk usage monitoring is to check the utilization of each filesystem and each mount point which can reveal existing or impending issues with the storage space on your infrastructure.

Just consider how much of your day relies on online digital technologies. Perhaps you hopped on an app to pre-order your morning coffee and then logged onto a platform to book a car to work. Or, perhaps you stayed home to work, using digital tools to connect with your colleagues and exchange information.