Operations | Monitoring | ITSM | DevOps | Cloud

The Role of Traffic Replay in Production Traffic Replication

Testing in production is one of the most effective—and risky—ways of testing. The ability to use real-world conditions ensures reliability of tests, as no bugs can appear as a result of misconfigurations of the environment. However, using the same environment as your users also has an obvious downside: any bugs discovered by testing will immediately affect users.

How Augmented Reality Can Change Physical Repair

Augmented Reality for Industry Repair When augmented reality emerged onto the scene, most people anticipated that it would primarily change consumer industries, like gaming. This idea was seemingly confirmed with the explosive popularity of Pokémon Go, the 2016 AR game that saw gamers capture virtual pokemon out in the real world, using only their phone. But some of the most powerful applications of augmented reality are in industry.

3 Easy Ways to Get Started With Distributed Tracing

Not to put too fine a point on it, but we think distributed tracing gets a very bad rap for being too complicated and labor-intensive. We’re here to show you three ways you can jumpstart a distributed tracing effort, starting small and expanding as it makes sense. These examples involve only a little code and perhaps a bit of a mindset change. Starting small with distributed tracing can even be fun, because who doesn’t like getting customized results without much work?

I/O Wait Time: A Guide to Improving Linux Performance

I/O wait is a plaguing issue in Linux. Speaking in layman terms, I/O wait is the time taken by the processor (here, CPU) to complete an input service request. Ideally, our CPU doesn't seem to do any work when it is processing one input request at a time, thus the duration between your input and the output provided by the system can be treated as the I/O wait time.

Why SREs need better visibility, not more tools

As a site reliability engineer (SRE), you juggle a lot of moving targets. You keep tabs on your operational environment’s health and maximize service levels, all while trying to scale your business and exceed client expectations. To hold it all together, you’ve likely implemented a hybrid cloud strategy to keep a watchful eye over everything: your on-premises infrastructure, containers, and numerous cloud deployments.

Splunk Hunk (Analytics for Hadoop)

Splunk Hunk is the nickname of Splunk Analytics for Hadoop. Hunk is an app available in Splunkbase. It is great for exploring, analyzing and visualizing data in Hadoop and NoSQL data stores. Hunk offers a shortcut around the hard work of inventing and coding every inquiry in Hadoop. Hunk helps to create insights from big data, without the need for specialized skills, fixed schemas, or months of development.

Tigera 2023 predictions: Cloud native security and the shifting landscape in 2023

Cloud computing and the use of cloud native architectures enable unparalleled performance, flexibility, and velocity. The speed of innovation has driven significant advancements across industries, but as digitalization continues pushing applications and services to the cloud, bad actors’ intrusion techniques have also become more sophisticated.

CDI's evolution with BigPanda: from partner to customer

CDI’s partnership with BigPanda has catapulted them to the forefront of modern IT operations. Through reselling and implementing BigPanda’s technology for customers, CDI saw the remarkable value of the platform and began to integrate it into their own business. In the process, they’ve become a partner and a customer—leveraging the product to transform their own operations in ways that previously seemed unimaginable.

Introducing PagerDuty Status Pages for Improved Customer Communication and Savings

In 2023, the fight to retain customers will be one of the biggest factors determining whether a business can survive the recession all are predicting. One of the key findings from the 2022 State of Service Report from Salesforce is that great service is at the heart of customer retention: 48% of customers will switch brands for better customer service when something goes wrong, and they view open communication as a key factor in how a customer might gauge the quality of customer service.