Operations | Monitoring | ITSM | DevOps | Cloud

Website downtime is a serious concern for businesses as it directly impacts the bottom line and can cause significant downstream effects as users turn to alternatives. You and your team can spend hundreds of hours to improve your websites, add new features, and create great content. If your website comes down at a critical moment, these efforts are wasted and users are left wondering about your business’ ability to function in the digital world.

The reviews are in! We are thrilled that eG Enterprise has been recognized by SoftwareReviews, a division of Info-Tech Research Group, as a Champion in the 2023 Application Performance Management – Enterprise (APM) Tools Emotional Footprint Buyer’s Guide. Moreover, eG Enterprise APM was ranked in the top spot out of 14 vendor solutions.

Some of our users have a lot of sites in their Oh Dear account. A feature often requested is the ability to add a little bit of meta information about each site. To do that, we've introduced the ability to add tags to a site. Tags can be used for instance how important it is to fix a problem with the site immediately. Possible tags could be important or has support contract. Another use case would be to add the technology used, tags could be named wordpress, laravel, js.

As hybrid and remote work continues to become the norm for businesses of all sizes, organizations are increasingly gravitating to cloud-based unified communication tools to boost internal collaboration and stay connected to customers. Microsoft Teams is already one of the most popular choices for chat and meetings and it is becoming a popular tool to use as a cloud-based business phone system.

You know that annoying bug? The one that doesn’t show up locally? And no matter how many times you try to recreate the environment you can’t reproduce it? You’ve gone through the breadcrumbs, read through the stack trace, and are now playing detective to piece together support tickets to make sure it’s real. To get to the root cause faster - without rolling your head on your keyboard - we built Session Replay, now generally available for all web-based platforms.

Apache is the second most popular web server, after …., with its roots and official release going back as far as 1995. Throughout the years, it gained features, including HTTP/2, caching, and many more, while retaining its most appreciated capabilities: speed, modularity, and great stability. To fully leverage its features, you need to understand the environment, bottlenecks, traffic and user behavior. Just like with every software inside your infrastructure, Apache is no different.

Although endpoint detection and response has been around since 2013, EDR is still IT security’s most popular buzzword today. The reason why organizations around the globe choose to use endpoint detection and response as one of their top security solutions is simple: it works. Fighting against malicious endpoint threats and cyberattacks is by no means an easy task.