Operations | Monitoring | ITSM | DevOps | Cloud

The Ultimate Guide to Software License Optimization

Software License Optimization is an important and expensive part of IT’s remit. The SaaS industry alone is expected to generate 883.34 billion by 2029, as the use of SaaS applications moves from common to ubiquitous. The workplace is now primarily digital, and many businesses either are, or are moving to entirely cloud-based systems. Yet this proliferation of cloud-based SaaS applications alongside existing on-prem applications creates complexity for IT teams.

9 Ways to Do Proactive IT Support - And Switch From The Break/Fix Model

As organizations become aware of the importance of proactive IT support, many IT support teams are adopting a more strategic approach to manage their workload and infrastructure. However, some companies are still using the traditional break/fix model, where IT professionals are only called upon when something goes wrong. But having a reactive approach can lead to prolonged downtime, higher costs, and a frustrated workforce.

Measuring Pricing Effectiveness: Key Metrics (Part 1 of 2)

Pricing Solutions have been around for many years in retail, and commonly the question is asked: Well, do they work? Unfortunately, the answer is not easily determined because it has been challenging to decide what is meant by success and even harder to measure success. Measurement needs to be built into pricing projects from day one, and these measurements need to align with the pricing activities.

Preview: Cloud 66 New Dashboard to Streamline Application Deployment and Management

If you're a developer looking for an easier way to manage your Rails, JAMstack, or containerized applications, you'll be pleased to know that our team has worked hard to launch a new dashboard that simplifies the process. The new dashboard will be released to general availability next week. Here is a quick preview, let us know your thoughts.

Using Practical Alerting to Stay on Top of Teams Call Quality - Part 1

In the modern workplace, more and more organizations are relying on tools like Microsoft Teams to stay connected and productive. However, with the rising usage of these tools comes the potential for technical difficulties that can impact call quality and overall performance. This can be frustrating for teams trying to get work done, but there are ways to stay on top of these challenges.

7 Key Benefits of Digital Transformation for Businesses

These days, it seems like everyone is talking about digital transformation. There’s no doubt that new technology can greatly benefit businesses, but is it worth your time and resources? In 2021, organizations around the world spent 1.5 trillion on digital transformation. To decide if digital transformation is the right solution for your organization, start by assessing the benefits of digital transformation.

Reducing Your Splunk Bill With Telemetry Pipelines

With 85 of their customers listed among the Fortune 100 companies, Splunk is undoubtedly one the leading machine data platforms on the market. In addition to its core capability of consuming unstructured data, Splunk is one of the top SIEMs on the market. Splunk, however, costs a fortune to operate – and those costs will only increase as data volumes grow over the years. Due to these growing pains, technologies have emerged to control the increasing costs of using Splunk.

Optimizing Your Splunk Experience with Telemetry Pipelines

When it comes to handling and deriving insights from massive volumes of data, Splunk is a force to be reckoned with. Its ability to index, search, and analyze machine-generated data has made it an essential tool for organizations seeking actionable intelligence. However, as the volume and complexity of data continue to grow, optimizing the Splunk experience becomes increasingly important. This is where the power of telemetry pipelines, like Mezmo, comes into play.