Operations | Monitoring | ITSM | DevOps | Cloud

Zendesk is one of the most popular customer service platforms, known for its ease of use, robust ticketing system, and powerful automation capabilities. While Zendesk comes with native reporting and dashboards, they can be limited in terms of customization and data correlation across different sources. Additionally, building complex visualizations in Zendesk often requires more advanced knowledge of their reporting tools. This is where SquaredUp comes in!

As IT infrastructures grow more complex, having the right Meraki monitoring tools is essential for maintaining network health, performance, and security. Cisco Meraki offers cloud-managed solutions, but some organizations need additional monitoring software to gain deeper insights, improve efficiency, and proactively address issues. In this article, we’ll explore the top Meraki monitoring tools that help IT teams manage and optimize their networks effectively.

You may be surprised that delivering observability is a journey and isn’t about observing everything at once — it’s about driving outcomes like proactive detection, faster troubleshooting, and aligning with business priorities. If you’ve followed this series, you’ve already taken steps to.

When an incident occurs, you need to assign a clear owner for a swift resolution. You can now more easily assign issues, filter by severity, and track their progress in AppSignal — all from one centralized place. In this post, we'll walk through improvements we've made to the assigned issues page to help your team collaborate effectively and improve app performance, one issue at a time.

Top tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’re going over four ways to minimize shadow IT within your organization. IT is the backbone of every modern enterprise, but managing it effectively requires full visibility into all users, devices, and activity—both inside and outside your infrastructure.

See that little padlock icon to the left of our URL in the address bar? That shows the website is protected by an SSL certificate. It's a great way to tell potential customers that your brand is trustworthy. But if you don't keep an eye on the status of your SSL certificates, there can be serious consequences for your website and your reputation. In this post, we'll explore how SSL certificate monitoring works, how it affects brand trust and credibility, and how to do it right.

InfluxDB 3 Core and Enterprise introduce a powerful new diskless architecture that lets you store your time series data in cloud object storage while running the database engine locally. This approach offers significant advantages: you get the performance of a local database combined with the durability, scalability, and cost-effectiveness of cloud storage. In this tutorial, I’ll show you how to set up InfluxDB 3 Core or Enterprise with Azure Blob Storage as your object store.

As IT complexity rises and hybrid cloud adoptions accelerate, organizations need trusted, future-ready Oracle monitoring without the overhead.

Ever found yourself drowning in a sea of log data, struggling to make sense of the overwhelming noise? Or perhaps faced a major system breakdown, only to find that your logs didn’t provide the answers you needed, leaving you in the dark? Effective logging is a critical yet often overlooked aspect of software development and operations, highlighting why logging is important – it’s the foundation upon which observability, troubleshooting, and system maintenance are built.

Attend our webinar on April 3 to see our latest innovations live. Register IT Operations are more complex than ever, with modern data centers spanning on-premises, containers, multi-cloud environments, and AI-powered infrastructure. The rapid expansion of data sources has created an overwhelming volume of information, making manual monitoring across multiple tools impractical. Visibility gaps slow down troubleshooting and delay critical decisions, impacting business performance.