Operations | Monitoring | ITSM | DevOps | Cloud

On March 18, 2025, North Korea’s BGP routes became RPKI-invalid due to the publication of a faulty ROA. In this post, we’ll visualize the impact on the propagation of affected routes and what North Korea (and you too!) can do to avoid problems with the optional maxLength attribute.

As a software-based company, the most critical thing you can do is maintain control over your users' digital experiences and satisfaction levels. However, without a monitoring plan and technologies that allow you to see how customers interact with your application or website from their perspective is impossible. They provide you with the information you need to determine how well your webapp or website is operating and to avoid slow pages or screens that drive customers to your competitors.

MSPs and IT teams are trusted to maintain the security and compliance of sensitive data while also being on the hook for end-user experience. In and of itself, this is a tricky balancing act. When you add SaaS to the mix, compliance gets even more complex. SaaS compliance with regulations like GDPR, HIPAA, and CCPA is more complicated than traditional “castle and moat” style on-prem networks, where data resides squarely within an organization’s control.

Load balancers play a key role in Amazon Web Services (AWS) systems by maintaining traffic distribution, detecting server issues, and redirecting client requests to available servers without any downtime. But, choosing the right AWS load balancer can be daunting, as it’s essential for optimizing your application performance and scalability. Depending on your use case, you may find that an Elastic Load Balancer (ELB) or Application Load Balancer (ALB) better suits your needs.

We’ve always known the proactive monitoring and advanced analytics provided by Martello’s Vantage DX can save organizations time and money while getting more from their investments in Microsoft Teams. We recently set out to prove that by building a research-based cost model with the help of our friends, the expert consultants at Enable UC. The results of that study were even more compelling than we expected.

If you're new to DevOps, you’ve likely noticed that website logging plays a bigger role than it seems at first. It’s not just a routine task—it’s how you keep systems stable, troubleshoot issues, and understand what’s happening under the hood. A good logging setup captures what went wrong, when, and why—helping you fix problems faster instead of guessing.

If you’ve ever found yourself sifting through logs, metrics, and traces without a clear answer to why your app crashed at 2 AM, you’re not alone. Troubleshooting without the right tools can feel like chasing shadows. That’s where the right OpenTelemetry backend makes all the difference—bringing everything together and turning scattered data into a clear picture.

Ever found yourself buried in endless log files, trying to piece together what went wrong? For DevOps engineers, log analysis isn’t just about debugging—it’s a crucial skill for maintaining reliable systems and catching issues before they escalate. In this guide, we’ll cover everything you need to know about log file analysis, from the fundamentals to the best tools available today.

(March 18, 2025) — Lightrun is proud to have been named to Fast Company’s prestigious list of the World’s Most Innovative Companies of 2025. This year’s list shines a spotlight on businesses that are shaping industry and culture through their innovations to set new standards and achieve remarkable milestones in all sectors of the economy. Alongside the World’s 50 Most Innovative Companies, Fast Company recognizes 609 organizations across 58 sectors and regions.

High tech companies that use their own solutions project confidence to their customers that solutions truly work. Many teams across Stackify use Retrace internally, and my time in customer support gave me great insights into how our customers relied on Retrace to ensure applications consistently delivered a great user experience.