Operations | Monitoring | ITSM | DevOps | Cloud

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Stop using NPS to measure software quality

Using NPS as an engineering metric gets product owners into hot water. A good NPS score is seen in software communities as the benchmark for a product-first company and regularly features on executive and IPO reports. It's so common that over two-thirds of the Fortune 1000 claim to use it. But imagine if every software tool you used sent you regular NPS surveys? Response rates will suffer and the metric will slowly become less and less valuable over time.

Build faster, error-free Universal Windows Platform (UWP) apps with Raygun

With 900 billion devices running on Windows 10, the future is bright for the Universal Windows Platform (UWP). UWP’s strength lies in its ability to adapt itself completely to the native user interface - whether that’s a computer, tablet, Xbox or IoT device. It’s a win-win; users get a consistent experience as they consume across devices, while developers get easier deployments.

Lifting the Index Size Limit of Prometheus with Postings Compression

Prometheus’s TSDB (TimeSeries DataBase) stores the recent data in the memory and the old data on persistent storage in the form of blocks. Each block has its own index to map the series to the actual chunks that contain the data samples. During Google Summer of Code 2019, I mentored Alec Wang throughout this work on lifting the size limitations of the index mentioned above. The work described below is up for review and should be merged soon.

Using Jaeger with Eclipse Che

As explained on the Eclipse Che website, “Che brings your Kubernetes application into your development environment and provides an in-browser IDE, allowing you to code, build, test and run applications exactly as they run on production from any machine”. However when deployed in your production environment, those same applications can be monitored using observability tools to understand their performance to help inform future improvements.

Gartner Symposium 2019 Top Trends Impacting IT Infrastructure and Operations Management

OpsRamp was a sponsor of Gartner Symposium in Orlando last week, where CIOs and top executives gathered to share knowledge on the changing role of IT operations, DevOps adoption, and anything to do with cloud migration, monitoring, and management. Gartner analysts and researchers presented on several trends in the world of IT operations, and 10 of them offered key insights into the direction of our industry:

Linkio - Helps You Choose the Right Anchor Text

If you are looking for a way to gain a competitive edge, then focus on developing personalized content for your audience. Studies show that nearly 35 percent of consumers will make an unplanned purchase if they feel like a company has personalized their content. There are a number of ways to make content more personalized and helpful to the consumer.

Guidelines for Choosing a Monitoring Platform

No matter the type of business or industry you’re in, monitoring uptime, performance, and availability of your websites and web services is critical for timely error resolution and customer satisfaction. You put your business at risk if you’re operating with an outdated monitoring solution. In this post, we will give you an outline of what to consider when selecting an appropriate, and cost effective, monitoring solution.