Operations | Monitoring | ITSM | DevOps | Cloud

Many promising sprinters face a mental roadblock as they develop. Physical training and repetition propel them faster and faster, yet despite pushing their body harder each month, most still plateau. It often takes a wise coach to switch a sprinter’s mindset from simply moving quickly to moving their body with purpose, using better technique, and taking longer strides. Finance teams face a similar predicament with their monthly financial close process.

2019 was an exciting year for ServiceNow—not just in terms of business results, but in how we led a series of important conversations about the future of technology and work. On our Workflow site, thought leaders across the company weighed in on a range of timely issues, from a new manifesto for IT to a new sense of purpose for employees. Here’s some of the best thinking on Workflow from 2019.

Datadog operates large-scale Kubernetes clusters in production across multiple clouds. Along the way, audit logs have been extremely helpful for tracking user interactions with the API server, debugging issues, and getting clarity into our workloads. In this post, we’ll show you how to leverage the power of Kubernetes audit logs to get deep insight into your clusters.

Kubernetes events are a resource type in Kubernetes that are automatically created when other resources have state changes, errors, or other messages that should be broadcast to the system. While there is not a lot of documentation available for events, they are an invaluable resource when debugging issues in your Kubernetes cluster. In this post we will learn how to look at events, learn about a few specific event types, and discuss how to monitor Kubernetes events.

Sentry, the market leader in application monitoring, announced 200% growth with enterprise customers, scaling to a total of 18,000 paid customers. The company’s cloud, open-source, and single-tenant offerings now support more than 50,000 teams and 1 million developers globally, including Microsoft, Atlassian, Disney, Nike, Cloudflare, Autodesk, PayPal, Reddit, Peloton and many more of the world’s most well-known brands.

As part of digital transformation, the adoption of a wide range of devices for work is on the rise. A unified endpoint management (UEM) solution is capable of enforcing management policies and configurations, as well as securing endpoints. In a previous blog, we reviewed the capabilities of a good UEM solution. In this instalment, we look at UEM security features.

Synthetic monitoring takes care of all of the small interactions on our website that QA can’t catch. If you’re building an application for the web, a transaction check is an integral part of proactive downtime resolution. What we call transaction monitoring, or a transaction check, is a set of instructions that a probe server follows.

It shouldn’t take you more time than a few seconds to understand your on-call schedule and rotations and how you could make changes to it. It is important for on-call scheduling and alerting tools to make this as simple as possible. If you’re spending more than a few seconds to understand what your on-call rotations are going to be like for the next day or week or month, then you need to start looking for a better on-call management tool.

Next in our series on the Amazon Builders’ Library, Mike Roberts of Symphonia picks out the key insights from the article Going faster with Continuous Delivery by AWS senior manager of software development Mark Mansour.

What do a test engineer and a DevOps or SRE team member have in common? The reality is that different teams need to proactively understand what is happening in production at critical milestones along the software engineering delivery cycle. In the words of Abby Bangser, senior test engineer at Moo, “Testing has so much in common with Ops and SRE teams. We need to ask interesting questions of production. We need no more debates whether a bug gets fixed.